Improve company productivity with a Business Account.Sign Up

x
?
Solved

2003 Terminal Server frequently disconnects RDP sessions

Posted on 2009-07-07
1
Medium Priority
?
485 Views
Last Modified: 2013-11-21
Hello experts!  
I have about 30 servers that I support.  
I pride myself on my expertise in terminal services.  I've been setting up and supporting terminal services for almost 15 years.  
I have one server that has me beaten down and bloody!!
Stand alone 2003 server with (2) XEON cpu,s 4GB RAM and RAID-1.  
We have about 25 users.  5 or so are in the same building as the server and the rest are remote on VON connections.  

The remote locations appear to freeze and then reconnect at random times during the day.  
The primary location with the terminal server has a T1 line and a DSL line with a Linksys/Cisco RV042 as the router.  
I put in a brand new router with no better results.  I have not messes with the MTU or anything in the router.  
I have tried direct thru the internet with no VPN.  tried VPN over the DSL line instead of the T1.  
Network adapter is the latest and greatest on drivers.
Keepalives are enabled.  
I build these servers virtually the same.  
What could be happening here?  My reputation is at stake.  Worse, I want this client to be productive in this economy.  They are very good folks!
Any ideas???
Network settings?
Registry settings?
Switch to carrier pigeon???

Thanks in advance for your advice/opinions/answers!

brian
0
Comment
Question by:TSguru
1 Comment
 
LVL 39

Accepted Solution

by:
Hypercat (Deb) earned 2000 total points
ID: 24807548
This could make a difference.  Have you been able to determine if it is the Internet/VPN connection or the terminal server connection that is disconnecting? Have you eliminated the Internet connection and hardware (router/modem) at the remote location from the equation? That's where I would look first at this point. I recently had a misbehaving router in one office that was automatically disconnecting itself from the Internet every 10 minutes, so it could even be something like that.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
Through the video, you can check the migration process of Outlook PST file to PDF. Kernel for Outlook to PDF tool can convert Outlook emails with all attributes like Subject, To, From, Cc, Bcc and other folders such as Inbox, Outbox, Sent Items, Jun…
To export Lotus Notes to Outlook PST or Exchange and Domino Server files to Exchange Server or PST files with ease, go for Kernel for Lotus Notes to Outlook conversion tool. Through the video, you can watch the conversion process. A common user with…

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question