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Can't get to OWA logon screen

AliceGoodspeed
on
Medium Priority
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Last Modified: 2012-05-07
Some users in the company have access to OWA but someone dont's. I suspect that this has something to do with IE settings because we are on the same domain.

Which settings should I change?

Best regards, Alice
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Hi Alice,

What happens when the users try to access OWA? Do they get an error message?

Author

Commented:
ERROR
The requested URL could not be retrieved

--------------------------------------------------------------------------------

While trying to retrieve the URL: http://mail.company.com
The following error was encountered:

Connection Failed
The system returned:

    (10060) WSAETIMEDOUT, Connection timed out.The remote host or network may be down. Please try the request again.
Are the users that receive this error in the same area or use similar connections?

I see you're not using SSL? Does your OWA not require SSL?

Author

Commented:
The other users that have access is sitting in the same room as me. Two of the computers don't reach the logon site but others do. Same domain and same network. Strange?
Hi,

Have a look at this article:

http://www.msexchange.org/tutorials/OWA-2003-Caveats-Deploying-Windows-XP-SP2.html

Maybe a setting that you can change?
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