Outlook 2007 Won;t open links or Word/Excel/Zip files. PDF is OK
Posted on 2009-07-08
WIN XP 3
OFFICE 2007 SP2
Thought this was going to be fixed after I dumped Norton. Outlook won;t open a ling from within a message. I don;t get an error, just the red band floating by at the top of the message for 5-6 minutes and then the link might open. Same for Zipped folders, Word and Excel files. It can take 5 minutes for it to open them. I get no error but today a new sympton popped up; Outlook seems to freeze. All other file types open normally and quickly; PDF, DWG, JPG, etc. This started last week and seems to be getting worse! I am currently running new and updated Kaspersky Suite.