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Setting Exchange 2003 individual mailbox size limites and issue a warning when it reaches the limit.

dsterling
dsterling asked
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Last Modified: 2012-05-07
I'm trying to set the limits on a couple of user mailbox's, so that it will issue a warning when it reaches 4megs.  I only want to set the warning limit on a couple of users not everyone. No other limits have been set. I've created a test account and set the mailbox size limit to 4megs and sent 3 emails containing a 3 meg file attachment making the mailbox 9 megs in size, I check the mailbox size and it shows over 9 megs, but I'm not getting a warning message, can anyone tell me what I'm doing wrong?

The mailbox's are in the private not public folder store. Outlook 2003 and 2007 being used on XP Pro client systems.

Thank you,
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CERTIFIED EXPERT
Author of the Year 2010
Top Expert 2010

Commented:
The update can take upto 2 hours to go through, if you dismount and remount the information store it should read the new information.
CERTIFIED EXPERT
Author of the Year 2010
Top Expert 2010

Commented:
You can also look here for how to get exchange to update sooner: http://technet.microsoft.com/en-us/library/bb684892.aspx
aslamsurveProject Manager

Commented:
After you configure the mailbox size restriction for a mailbox, that mailbox user can continue to send and receive messages that cause the mailbox to exceed the configured mailbox size. The configured limits are enforced after a period of time, but do not take effect immediately. Restarting the Microsoft Exchange Information Store service causes the configured limits to take effect immediately.

Resolution
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This issue occurs because the Microsoft Exchange Information Store service uses the cached mailbox configuration to enforce mailbox size limits. The configuration change does not take effect until the cache is refreshed. The default interval for refreshing the cached mailbox information is two hours.
To resolve this problem, you can change the refresh interval for the mailbox information cache by modifying the Reread Logon Quotas Interval value in the registry for the Microsoft Exchange Information Store service. The Reread Logon Quotas Interval value depends on the Directory Service Access (DSAccess) cache and the mailbox information cache. Therefore, you must configure the CacheTTLUser and Mailbox Cache Age Limit values as well.
aslamsurveProject Manager
Commented:
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Author

Commented:
Thanks for the comments, but I've been waiting for 3 hours and still no over the limit warning message sent to the test user account email, I've even sent a few more meg's of email to the mailbox and still no message?

Thank you
CERTIFIED EXPERT
Author of the Year 2010
Top Expert 2010

Commented:
Are you making the setting in exchange advanced tab under properties of the user in Actuve Directory Users and computers?
You also need to ensure you unchecked use store defaults.

Have tou tried restarting the information store service and also following the instructions in the link I sent?

Author

Commented:
I've also restarted the Information Store and still no success? In the user account Properties, Exchange General, Storage Limits...the Issue warning at (KB) is set to 4000, which would be 4 meg's, the mailbox is now showing 29megs and I've restarted the information store and I'm still not getting the warning message?
CERTIFIED EXPERT
Author of the Year 2010
Top Expert 2010

Commented:
It will be the actual mailbox that has the limit on that receives the message unless you deny receive.

They will only receive the message when they try to send an email and only if you have denied send.  Otherwise to that it will be when the maintenance is rub, on mine at 2am.

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Author

Commented:
Thanks for all the comments, I will have to wait and check tomorrow.

Author

Commented:
Works, demazter you are correct it took overnight when the system runs its maintenance, do you know how to check that?

Thank you
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