Backup Exec 10.0 will not backup disabled mailboxes?

We have a server that is running backup exec 10.0 and exchange.  There is currently a problem with backing up disabled mailboxes, however I understand that there is a hotfix for exchange that could resolve this problem.  Does anybody know anything about it?
LVL 1
tlcsupportAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Iamthecreator OMIT AdminCommented:
You cannot backup Mailboxes that are disabled,marked for deletion or hidden in the GAL using BEWS
0
Glen KnightCommented:
This is because the account that has access to the mailbox has been disabled.
You can try this: http://support.microsoft.com/?id=278966
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Britt ThompsonSr. Systems EngineerCommented:
There's a tool out there to do this for a bunch of users called nomas.exe...apparently, all you need to do is grant the "SELF account Associated External Account and Full Mailbox Access permissions to the mailbox using Active Directory Users & Computers. For complete steps refer to KB article http://support.microsoft.com/kb/278966"

check these threads for the details:
http://episteme.arstechnica.com/groupee/forums/a/tpc/f/12009443/m/582004265731  <---check the last post here
http://support.microsoft.com/default.aspx?scid=kb;en-us;555410
http://www.msexchange.org/articles/NoMAS-Tool.html
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.