Solved

Google Apps Email Routing unknown accounts to Postfix - "Relay access is denied (state 14)"

Posted on 2009-07-08
2
911 Views
Last Modified: 2013-11-30
Hello

We're an SaaS provider that uses a lot of SMTP traffic for routing customer-driven information out to our users.  The emails our application sends are not spam or unsolicited (just figured I'd say that right off the bat...)

Our previous configuration was an IMail server hosting both our corporate email and application email as ourcompany.com.  We moved our corporate emails (ourcompany.com, "staff") to Google Apps some time ago, then configured Google Apps to send unknown accounts to our IMail server.  That has been working great.  Now, we're moving our application email from our IMail server to an Ubuntu server running Postfix on a different email domain (applicationemail.net).  The account names are the same, we're just changing the domain names they're associated with.  Since our customers are use to sending to THIERNAME@ourcompany.com for years, I want to configure our current Google Apps email to send unknown addresses to the new Postfix server, but restamp the SMTP envelope with @applicationemail.net address.

I've configured it to do just that.  Now, if I send an email to an account that is not provisioned in Google Apps to an account that exists on the Postifx server, Postfix is bouncing the message back saying:  

Delivery to the following recipient failed permanently:

     ryan.kay@applicationemail.net

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 <ryan.kay@ourcompany.com>: Relay access denied (state 14).

I've found resources all over the place where people are reporting problems going the OTHER way... Postfix to Google Apps gives this error, but I know that this is a configuration issue with Postfix.  Postfix doesn't want anything relayed to it.  I cannot find anywhere how to allow google apps to send TO postfix.

I know that I can configure Postifx to permit IP addresses (it already is doing so), but since Google is so dynamic, I was hoping there was a way to permit their servers by domain name instead....

Any help is appreciated!
0
Comment
Question by:RyanTKay
  • 2
2 Comments
 
LVL 30

Accepted Solution

by:
Kerem ERSOY earned 500 total points
ID: 24809852
You need to add applicationemail.net to postfix main.cf mydestination= section.

0
 
LVL 30

Expert Comment

by:Kerem ERSOY
ID: 24809856
Don't forget to restart the server after the change.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
IronPort on cloud MX recored 9 33
how to rebuild XFS volume from LV 19 62
Linux VM 6 88
Exchange Server migration - co-existence and inbound/outbound email delays 14 26
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question