Solved

Server 2003 mouse not working in console on HyperV

Posted on 2009-07-08
7
4,054 Views
Last Modified: 2013-11-06
When I try to view an instance of Server 2003 in the HyperV console on a Server 2008 machine, the mouse doesn't work.  I have already tried multiple times to uninstall/reinstall the integration services to no avail.  If I look in the device manager of the client, 'Unknown Device' shows up under 'Human Interface Devices' - I have tried to uninstall the device, reinstall the device drivers, disable and enable the device, and it doesn't go away.  The mouse works just fine in a remote desktop session.
0
Comment
Question by:INSL
  • 3
  • 2
  • 2
7 Comments
 
LVL 15

Expert Comment

by:plimpias
ID: 24810117
installating the integration tools via remote desktop is bad news. i would some how figure out a way to do this with the keyboard and reinstall. I would recommend uninstalling, restarting. THen install it again.
0
 
LVL 15

Expert Comment

by:plimpias
ID: 24810183
Also install windows 2008 SP2 if you havn't yet. after you install this you need to install reinstall the integration tools again. Lots of enhancments in the new version of Hyper-V. I would go this route
0
 
LVL 1

Expert Comment

by:bjinfo
ID: 24811939
Hello,

the problem could be like told up, that the integration service not correctly installed on your virtual win2003 server, i would like suggested, uninstall integration service from the console (not from Terminal Server) and before you reinstall lthe integration service  try this one:

First Take a snapshot if it's not already done because we never know what is gonna happen :),

then simply delete (or rename) two file on the guest machine

C:\WINDOWS\system32\DRIVERS\wdf01000.sys and
C:\WINDOWS\system32\DRIVERS\wdfldr.sys

After that,you just need to reinstall the integration services.

It worked for a guest machine Windows 2003 R2 SP2 who is on a microsoft hyper-V server.


It helped me in a similar problem, hope this help.


Pascal
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 1

Author Comment

by:INSL
ID: 24814101
I have tried to reinstall the Integration tools via the console in the HyperV manager with no luck, still comes up with exactly the same error, I have also renamed the two files mentioned in the guest machine before reinstalling, still does not work.
0
 
LVL 1

Expert Comment

by:bjinfo
ID: 24814290
ok, a little question, what kind of mouse is installed on the hyper-v server and how it is connected? ps2  or usb? i am not totally sure, but i think usb connections in usb are
not recognised under hyper-v guest. second question, is the mouse directly connected to the server or do u have a mouse- keyboard switch? could evtl also be the problem.
0
 
LVL 15

Expert Comment

by:plimpias
ID: 24814513
Did you upgrade to sp2. You uninstallef, restarted,then installed correct?
0
 
LVL 1

Accepted Solution

by:
INSL earned 0 total points
ID: 25425965
There are other 2003 guests on the same machine that work perfectly.  We upgraded the HyperV server to SP2, uninstalled and reinstalled the integration tools and the mouse still is not working.  I'm thinking maybe that the client is pretty corrupt and that a reinstall of the guest OS is in order.  So I guess we're going to create a new VHD and reinstall the client.  Closing the issue.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When working with Microsoft SCVMM (System Center Virtual Machine Manager) in a Hyper-V virtualization environment, we have run across scenarios in which the failed migration of a VM from one host to another may leave the VM in a failed state. Specif…
Few best practices specific to Network Configurations to be considered while deploying a Hyper-V infrastructure. It may not be the full list, but this could be a base line. Dedicated Network: Always consider dedicated network/VLAN for Hyper-V…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question