remove sp3 when no $ntservicepackuninstall$ dir can be found

I can't remove sp3 from add/remove.  The $ntservicepackuninstall$ dir is not present so I can't find the spinst.exe.  How can I remove sp3?  My client is using an old CAD program that doesn't work with sp3.
Randell_HazelAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JeremySBrownCommented:
Hi Randell_Hazel,

I'm just curious...did SP3 come with Windows...when it was installed...or was SP3 installed later...the reason I ask is...if SP3 came with Windows...in the installation...you can't remove SP3...
0
SHagelCommented:
how have you tried finding that folder

have you just gone to C:\WINDOWS and dont see it
    -make sure you have view hidden folders checked

have you tried going start run
and entering C:\WINDOWS\$NtServicePackUninstall$

0
ahmad2121Commented:
Get a windows XP disk that has service pack 2, load the disk, boot from it. Once you get to the setup, choose "repair" (not recover using recovery console, go one step further into the installation and you should see this option).

The installation will lose all updates, so it will have to be updated again.
0
Newly released Acronis True Image 2019

In announcing the release of the 15th Anniversary Edition of Acronis True Image 2019, the company revealed that its artificial intelligence-based anti-ransomware technology – stopped more than 200,000 ransomware attacks on 150,000 customers last year.

JonveeCommented:
It would probably be worth you browsing through all of the comments in this previous thread>

"Remove SP3 from WinXP":
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23904251.html
0
Randell_HazelAuthor Commented:
All,

After I posed this question it came to me that SP3 was probably installed with windows (sp3 cd) and not as an update.  This does explain no $ntservicepackuninstall$ folder.

ahmad2121,

If I do a "repair" with a sp2 cd will I lose apps installed?  Example: Old CAD program that does not like sp3?  I have little experience with "repair" installs.  What experience I have with them did not do what I needed so I have steered away from doing them.
0
ahmad2121Commented:
All the apps and app settings will be retained. Everything remains.

The only things that get forgotten are updates. Trust me, I have done this many times :)
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JeremySBrownCommented:
I think...that points should of been split...the comment that I posted pretty much answers the quesiton...
0
Randell_HazelAuthor Commented:
All,

Thanks for the assistance.

ahmad2121,

It looks like this is the answer for me, I don't want to have to format and re-install from scratch.  Thanks
0
Randell_HazelAuthor Commented:
JeremySBrown,

Your response:

          Hi Randell_Hazel,

          I'm just curious...did SP3 come with Windows...when it was installed...or was SP3
          installed later...the reason I ask is...if SP3 came with Windows...in the installation...you
          can't remove SP3...

was correct in that sp3 was not installed as an update and therefore couldn't be "un-installed".

But I asked how sp3 could be removed and ahmad2121 gave me the answer.

No offense intended, I just felt ahmad2121's answer applied the best to my situation.

Thanks again.
0
JeremySBrownCommented:
True...but in your comment you put...<After I posed this question it came to me that SP3 was probably installed with windows (sp3 cd) and not as an update.  This does explain no $ntservicepackuninstall$ folder.>
0
JeremySBrownCommented:
It doesn't matter...the important thing is that there is a solution to your question...
0
Randell_HazelAuthor Commented:
JeremySBrown,

Thanks for your help.  the repair install did work without re-installing apps and setings....
0
JeremySBrownCommented:
Excellent!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.