Solved

remove sp3 when no $ntservicepackuninstall$ dir can be found

Posted on 2009-07-08
13
1,470 Views
Last Modified: 2012-05-07
I can't remove sp3 from add/remove.  The $ntservicepackuninstall$ dir is not present so I can't find the spinst.exe.  How can I remove sp3?  My client is using an old CAD program that doesn't work with sp3.
0
Comment
Question by:Randell_Hazel
  • 5
  • 4
  • 2
  • +2
13 Comments
 
LVL 13

Expert Comment

by:JeremySBrown
ID: 24805672
Hi Randell_Hazel,

I'm just curious...did SP3 come with Windows...when it was installed...or was SP3 installed later...the reason I ask is...if SP3 came with Windows...in the installation...you can't remove SP3...
0
 
LVL 2

Expert Comment

by:SHagel
ID: 24805676
how have you tried finding that folder

have you just gone to C:\WINDOWS and dont see it
    -make sure you have view hidden folders checked

have you tried going start run
and entering C:\WINDOWS\$NtServicePackUninstall$

0
 
LVL 6

Expert Comment

by:ahmad2121
ID: 24805785
Get a windows XP disk that has service pack 2, load the disk, boot from it. Once you get to the setup, choose "repair" (not recover using recovery console, go one step further into the installation and you should see this option).

The installation will lose all updates, so it will have to be updated again.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 24806023
It would probably be worth you browsing through all of the comments in this previous thread>

"Remove SP3 from WinXP":
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23904251.html
0
 

Author Comment

by:Randell_Hazel
ID: 24806379
All,

After I posed this question it came to me that SP3 was probably installed with windows (sp3 cd) and not as an update.  This does explain no $ntservicepackuninstall$ folder.

ahmad2121,

If I do a "repair" with a sp2 cd will I lose apps installed?  Example: Old CAD program that does not like sp3?  I have little experience with "repair" installs.  What experience I have with them did not do what I needed so I have steered away from doing them.
0
 
LVL 6

Accepted Solution

by:
ahmad2121 earned 500 total points
ID: 24806487
All the apps and app settings will be retained. Everything remains.

The only things that get forgotten are updates. Trust me, I have done this many times :)
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 13

Expert Comment

by:JeremySBrown
ID: 24806754
I think...that points should of been split...the comment that I posted pretty much answers the quesiton...
0
 

Author Comment

by:Randell_Hazel
ID: 24806772
All,

Thanks for the assistance.

ahmad2121,

It looks like this is the answer for me, I don't want to have to format and re-install from scratch.  Thanks
0
 

Author Comment

by:Randell_Hazel
ID: 24806848
JeremySBrown,

Your response:

          Hi Randell_Hazel,

          I'm just curious...did SP3 come with Windows...when it was installed...or was SP3
          installed later...the reason I ask is...if SP3 came with Windows...in the installation...you
          can't remove SP3...

was correct in that sp3 was not installed as an update and therefore couldn't be "un-installed".

But I asked how sp3 could be removed and ahmad2121 gave me the answer.

No offense intended, I just felt ahmad2121's answer applied the best to my situation.

Thanks again.
0
 
LVL 13

Expert Comment

by:JeremySBrown
ID: 24806897
True...but in your comment you put...<After I posed this question it came to me that SP3 was probably installed with windows (sp3 cd) and not as an update.  This does explain no $ntservicepackuninstall$ folder.>
0
 
LVL 13

Expert Comment

by:JeremySBrown
ID: 24807592
It doesn't matter...the important thing is that there is a solution to your question...
0
 

Author Comment

by:Randell_Hazel
ID: 24807671
JeremySBrown,

Thanks for your help.  the repair install did work without re-installing apps and setings....
0
 
LVL 13

Expert Comment

by:JeremySBrown
ID: 24807687
Excellent!
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Join & Write a Comment

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now