Solved

Add Contact with No Email Address to Exchange Global Address List

Posted on 2009-07-08
8
713 Views
Last Modified: 2012-05-07
Is there a way to add contacts to the Exchange global address list if the contacts do not have email addresses?  I'm trying to eliminate a public folder that we are currently using to store all employee contacts, and we have some employees who do not have email addresses.  We are currently on Exchange 2003, but will be upgrading to Exchange 2007 shortly.  Thanks in advance for any help.
0
Comment
Question by:jrfaust
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 24805814
no.
why would you need users to appear in the global address list if nobody can send email to them?
0
 
LVL 9

Author Comment

by:jrfaust
ID: 24808365
I want the name, address and phone numbers in the global address list.  It's a convenient way for users to access this information, since the global address list is visible from Outlook, Entourage, Blackberries, etc.
0
 
LVL 9

Author Comment

by:jrfaust
ID: 24974516
Any other ideas?
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 24977461
a contact would not appear in the Global Address book unless it is mail enabled.
0
 
LVL 40

Accepted Solution

by:
Subsun earned 500 total points
ID: 24978756
Why don't you put a dummy address and create a contact to display it in GAL?
0
 
LVL 9

Author Closing Comment

by:jrfaust
ID: 31601209
Thanks for the help.  I made a dummy email address in the format firstname.lastname_noemail.  Unfortunately, each one has to be unique, so you can't just use something like "n/a" or "none" for all of the contacts with no email address.
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 24986841
what would happen if a user ends up sending email to the dummy email address and then logs a call with the helpdesk that the email bounced?
0
 
LVL 9

Author Comment

by:jrfaust
ID: 24993881
That's one of my concerns with this solution.  I would hope that the users would understand that "firstname.lastname_noemail" means the contact has no email address, however from previous experience, I know that we'll get Help Desk calls.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question