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Add Contact with No Email Address to Exchange Global Address List

Jim Faust
Jim Faust asked
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Last Modified: 2012-05-07
Is there a way to add contacts to the Exchange global address list if the contacts do not have email addresses?  I'm trying to eliminate a public folder that we are currently using to store all employee contacts, and we have some employees who do not have email addresses.  We are currently on Exchange 2003, but will be upgrading to Exchange 2007 shortly.  Thanks in advance for any help.
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Top Expert 2006

Commented:
no.
why would you need users to appear in the global address list if nobody can send email to them?
Jim FaustSr. Data Quality Engineer / Independent Consultant
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Commented:
I want the name, address and phone numbers in the global address list.  It's a convenient way for users to access this information, since the global address list is visible from Outlook, Entourage, Blackberries, etc.
Jim FaustSr. Data Quality Engineer / Independent Consultant
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Commented:
Any other ideas?
Top Expert 2006

Commented:
a contact would not appear in the Global Address book unless it is mail enabled.
IT Infrastructure Architect
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Jim FaustSr. Data Quality Engineer / Independent Consultant
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Commented:
Thanks for the help.  I made a dummy email address in the format firstname.lastname_noemail.  Unfortunately, each one has to be unique, so you can't just use something like "n/a" or "none" for all of the contacts with no email address.
Top Expert 2006

Commented:
what would happen if a user ends up sending email to the dummy email address and then logs a call with the helpdesk that the email bounced?
Jim FaustSr. Data Quality Engineer / Independent Consultant
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Commented:
That's one of my concerns with this solution.  I would hope that the users would understand that "firstname.lastname_noemail" means the contact has no email address, however from previous experience, I know that we'll get Help Desk calls.
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