Solved

Add Contact with No Email Address to Exchange Global Address List

Posted on 2009-07-08
8
709 Views
Last Modified: 2012-05-07
Is there a way to add contacts to the Exchange global address list if the contacts do not have email addresses?  I'm trying to eliminate a public folder that we are currently using to store all employee contacts, and we have some employees who do not have email addresses.  We are currently on Exchange 2003, but will be upgrading to Exchange 2007 shortly.  Thanks in advance for any help.
0
Comment
Question by:jrfaust
  • 4
  • 3
8 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 24805814
no.
why would you need users to appear in the global address list if nobody can send email to them?
0
 
LVL 9

Author Comment

by:jrfaust
ID: 24808365
I want the name, address and phone numbers in the global address list.  It's a convenient way for users to access this information, since the global address list is visible from Outlook, Entourage, Blackberries, etc.
0
 
LVL 9

Author Comment

by:jrfaust
ID: 24974516
Any other ideas?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 24977461
a contact would not appear in the Global Address book unless it is mail enabled.
0
 
LVL 40

Accepted Solution

by:
Subsun earned 500 total points
ID: 24978756
Why don't you put a dummy address and create a contact to display it in GAL?
0
 
LVL 9

Author Closing Comment

by:jrfaust
ID: 31601209
Thanks for the help.  I made a dummy email address in the format firstname.lastname_noemail.  Unfortunately, each one has to be unique, so you can't just use something like "n/a" or "none" for all of the contacts with no email address.
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 24986841
what would happen if a user ends up sending email to the dummy email address and then logs a call with the helpdesk that the email bounced?
0
 
LVL 9

Author Comment

by:jrfaust
ID: 24993881
That's one of my concerns with this solution.  I would hope that the users would understand that "firstname.lastname_noemail" means the contact has no email address, however from previous experience, I know that we'll get Help Desk calls.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This video discusses moving either the default database or any database to a new volume.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question