Error when running LIST at the DOS command prompt

I have a user that runs the LIST program from the DOS command prompt (win xp)
over the last few days, when he runs it, it crashes. He gets the following error:

The NTVDM CPU has encountered an illegal instruction.
CS:00cf IP:00c7 OP:dd ff 9f 00 00 Choose 'Close' to terminate the application

Now, I have noticed that everytime I run LIST on his machine, I get an error that is similar to the one listed above, BUt is a little different each time......

Thoughts?    I have run the usual virus/malware stuff on it.......(have not used HijackThis yet...)

Headhunting55Asked:
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ou_doberCommented:
I would look into what has been patched in the sense of OS or apps on the local machine before the problem started occurring to see if that might be related.
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
List is part of the Windows Resource Kit. Maybe the file is damaged, I would first try to replace it by a certainly working one.
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Headhunting55Author Commented:
I did obtain another copy of list.com from another machine. the Fresh copy gives the same error.

weird, eh?
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Yes, really strange. NTVDM should not be involved, as it is the COMMAND.COM interpreter, for 16-bit DOS programs. LIST.EXE (of W2003 RSK) does not need NTVDM, and only kernel files (NTDLL.DLL, KERNEL32.DLL) and Visual C Runtime (msvcrt.dll), and can run directly as own process.
Maybe the list.exe you use on that computer is not the right one? Try by renaming that file, and if can call list (and crash), it has to be elsewhere.
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ou_doberCommented:
Headhunting55,

Any progress on this?

ou_dober
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BillDLCommented:
As Qlemo has stated, NTVDM should not be involved.  Look at the screenshot of the dependencies of the Windows 2003 Resource Kit Tools version of LIST.EXE.

You referred to copying a "list.COM" from another PC.  It certainly sounds like you have a wrong file.
Dependencies-Win2003-ResKit-List.jpg
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BillDLCommented:
The File Properties from the above version:
CompanyName = Microsoft Corporation
FileDescription = Microsoft File Lister
FileVersion = 5.2.3790.0 built by: dnsrv_dev(v-smgum)
InternalName = list.exe
OriginalFilename = list.exe
ProductVersion = 5.2.3790.0
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Thx BillDL, I overlooked the reference to list.com, which is no appropriate file for sure to use with state-of-the-art OS.
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BillDLCommented:
Hi Headhunting55.
Assuming that your reference to the .com extension was not a typing error, I suggest that you do as follows:

Download the Windows 2003 Resource Kit Tools for Windows XP or 2003 from this page:
http://tinyurl.com/4k28b
Direct download of installer package:
http://tinyurl.com/a3d3

If you just need the LIST.EXE file from within the package, then the Universal Extractor utility (http://legroom.net/software/uniextract) easily unpacks this type of package and *.msi files from the Right-Click menu.
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Headhunting55Author Commented:
As it turns out, this computer did not havce SP3 installed...installing that solved the problem.

So, Thanks everyone!
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BillDLCommented:
Thank you Headhunting55
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