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Microsfot Exchange 2003, email forwarding  help

Posted on 2009-07-08
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Hello Experts

Is it possible to route emails based on aliases in following setup. There is one mailbox with about 10 different aliases. And there are 10 mail enabled mail contacts. when a user send out an email to lets say alias email adress 1, then it should be forwarded or routed to a correponding mail enabled contact.

I am desperate for this to work, please let me know in what shape is doable.
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Question by:ashjuv
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13 Comments
 
LVL 9

Expert Comment

by:ThaVWMan
ID: 24806964
If I am understanding what you are trying to do correctly, you could accomplish this via rules on the 1 mailbox.  You would set the rule up to be processed when it receives the message, and have it look at the sent to field.  From that you could say "Message sent to alias1, forward a copy to mail contact 1".  
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LVL 4

Expert Comment

by:reubstr
ID: 24807141
ThaVWMan is right. If you are using exchange 2003, you would have to do it with rules and alerts. Otherwise, it is 1 user to 1 user/group. Regardless of email address 1, 2, 3, etc.  
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Author Comment

by:ashjuv
ID: 24807567
if I specify the sent to as alias name it resolves itself to main mailbox name defeating the whole purpose. Is there any work around to it.

thanks
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LVL 19

Expert Comment

by:MrLonandB
ID: 24807572
I don't know that he can do it like that -- the rule will have it going to the same Display Name regardless of the email address, right?

One way I guess it could be done, is to create a Public Folder for each of those addresses and put a rule to each of those folders to forward a copy to a contact. Other than that, not sure how it would be done.
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LVL 19

Expert Comment

by:MrLonandB
ID: 24807591
Now I see he's posted and can't create the rule. Maybe give those PF's a shot.
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Author Comment

by:ashjuv
ID: 24807607
could you please eloborate on the public folder thing. So I create a public folder and then what... LIke I obviously not be able to send an email to a public folder right..

Plsssss help!
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LVL 9

Expert Comment

by:ThaVWMan
ID: 24807637
Instead of a public folder, it would be easier to just create a mailbox for each of those aliases and set the box to foward any incoming mail to the contact.  You can hide those from the GAL as well so they dont show up in the address book.  Is there a specific reason you want to keep all of those email addresses tied to just one mailbox?
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LVL 19

Expert Comment

by:MrLonandB
ID: 24807699
You would create a Public Folder and mail-enable it. For instance, create a Public Folder and give it an email address of: address1@xyz.com. Go to the properties of the newly created folder and go to the "permissions" tab and make sure that the "Anonymous" account has "Contributor" permissions (allows someone from the outside to send mail to it).

Now go into the "Administration" tab on those same properties of the folder and hit the "folder assistant" button. There you can create a rule to have mail received in that folder -- forwarded to the contact that has the address of where you want it to go.

You would have to setup a folder like that for each of the ten addresses. And of course, just so we don't forget -- you will need to remove those addresses from the properties of the User Account that currently has them.
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LVL 19

Expert Comment

by:MrLonandB
ID: 24807912
You can do it with individual mailboxes, but to monitor them you're going to have to give yourself permissions to all of them and attach them to your Outlook Account. Some people don't mind that, I just don't like to have a bunch of mailboxes to dig through, when I can use a rule in a Public Folder to let me know what is being done to the received mail. But yeah...10 mailboxes will do the trick.
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Author Comment

by:ashjuv
ID: 24808230
thanks a bunch, will try it tonight and let you know.
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Author Comment

by:ashjuv
ID: 24826922
Public folder thing will probably not work for me. since it wil still occupy one mail box per public folder, which is precisely what I am trying to cut down :)

And I would like clarify something specifically to answer the question that vwman has asked. 'Instead of a public folder, it would be easier to just create a mailbox for each of those aliases and set the box to foward any incoming mail to the contact.  You can hide those from the GAL as well so they dont show up in the address book.  Is there a specific reason you want to keep all of those email addresses tied to just one mailbox?. ------- Actually this is exactly how it is setup on our current system, one mailbox and an associated contact . I want cutdown the number of mailboxes on the system as it is causing us to buy more licesenses for the email spam program
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LVL 9

Assisted Solution

by:ThaVWMan
ThaVWMan earned 160 total points
ID: 24826977
If that is the case, then I think you may be stuck.... what you are wanting to do requires individual mailboxes for each address... something you are trying to get rid of.

You could look into an externally hosted SPAM service... I use www.electricmail.com and they allow me to set up one real mailbox, and have unlimited forwarders to that mailbox for no charge.
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Accepted Solution

by:
ashjuv earned 0 total points
ID: 24858964
that's why i want to consolidate some mailboxes via aliases.
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