m_burnett
asked on
ActiveSync error 0x85010014 with Exchange
I am running Windows Server 2003 Exchange 2003. I cant sync my mobile devices using activesync. I get error 0x85010014. I can access OMA thru the devices and it is working fine. I have went thru every post and article on the internet trying to fix this one!
I removed all the VD's and reconfigured everything, i did the forms based auth article.
I am not using any ssl right now (I will setup later) to remove that factor from the equation. Any help on this would be great cuz i am at the end of my rope at this point.
I removed all the VD's and reconfigured everything, i did the forms based auth article.
I am not using any ssl right now (I will setup later) to remove that factor from the equation. Any help on this would be great cuz i am at the end of my rope at this point.
If you are not using any SSL then try checking the Authentication on the Virtual directory.
Open IIS
Exchange Virtual directory > make sure we have Integrated Auth and Basic Auth.
On Activesync VDIR we should have Basic Auth.
Also make sure that no ipaddress should be in the deined list.
Open IIS
Exchange Virtual directory > make sure we have Integrated Auth and Basic Auth.
On Activesync VDIR we should have Basic Auth.
Also make sure that no ipaddress should be in the deined list.
Do you have forms based authenitcation enabled?
I had the same issue as you a couple months back and wound-up following the steps in the below article and get it resolved.
http://blogs.techrepublic.com.com/networking/?p=408
I had the same issue as you a couple months back and wound-up following the steps in the below article and get it resolved.
http://blogs.techrepublic.com.com/networking/?p=408
Of course, now looking over it -- that may be the same article as saakar posted.
ASKER
I already applied KB817379. This didnt work for me.
also these are the setting I have applied.
also these are the setting I have applied.
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I also went thru the steps in that article...No results. i didnt get the 500 error though. And OMA works
ASKER
Awesome!! Thanks so much
1. Is your Default Web Site listening on a particular IP > Yes, check with the NIC binding order and make sure that the IP is the same as you Default Web Site is on Top
2. Are you using File Access Manager > Yes,
a. Open REGEDIT.exe
b. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\
c. Look for FAMv4 under the Services Key.
d. Set the "Startup" value to 4 so that it disables the FAMv4 service.
e. Open a cmd prompt.
f. Type NET STOP FAMV4. This stops the FAMv4 service.
3. Try restarting IIS ADMIN and SA Services, after reapplying KB 817379
2. Are you using File Access Manager > Yes,
a. Open REGEDIT.exe
b. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\
c. Look for FAMv4 under the Services Key.
d. Set the "Startup" value to 4 so that it disables the FAMv4 service.
e. Open a cmd prompt.
f. Type NET STOP FAMV4. This stops the FAMv4 service.
3. Try restarting IIS ADMIN and SA Services, after reapplying KB 817379
Hopefully this should work.