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Problems with ehternet card on dell optiplex 330

Posted on 2009-07-08
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Last Modified: 2013-11-09
I had a problem with the network adapter on a dell optiplex 330.  First I could not access the properties on the lan card. I would just get a message stating unexpected error occurred.  I removed the device from device manager and tried to reinstall it.  Now when the driver is installing I get an error stating that the driver could not be started error code 31.  I deleted the driver file from windows\system32\driver folder and downloaded and installed the drivers from dell's website but i still get the error.  

Any suggestions would be greatly appreciated.

ruben
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Question by:rrincones
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by:willbaclimon
ID: 24814699
Do you have another network card to try? Also what is the OS?
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by:rrincones
ID: 24818947
No I haven't tried using another network card.  The network port is built in to motherboard.  The system is running windows xp.  I
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by:willbaclimon
ID: 25116582
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rrincones earned 0 total points
ID: 25448347
sorry for delay in update. I wound up backing up files formating and restoring os. They nic worked after that. I have no idea why it stopped working. Haven't had problem since.
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