Solved

Margins in Word 2007 (.docx) will not print correctly to a Cannon Imagerunner c2880i color printer

Posted on 2009-07-08
2
673 Views
Last Modified: 2012-05-07
Hi,

I'm trying to print a WORD 2007 document (.docx) with a page border. It shows up correctly in print preview but when I print to the color Cannon Imagerunner 2880i the margins are screwed up. The top margin is bigger than the bottom margin which makes the document look funny. This happens on any document that prints with a border on this particular printer. I am running Windows XP SP 3, with Office 2007 SP2, the printer is networked on a domain. I have tried creating the document from scratch, updating the printer driver on the server & the computer, adjusting the margins manually, disabling word addins and none of that worked. The document will print correctly to our black and white laser printer. Any suggestions would be appreciated. Thank you.
0
Comment
Question by:huntresslove
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 8

Accepted Solution

by:
Pete_Zed earned 250 total points
ID: 24807771
Check on the printer itself for any zoom functions, margin adjustments. Aslo check that the paper trays are set correctly to the right paper size. Check also that the paper you select is coming out of the right trays and that the printer is not overriding your printer driver settings.

There may also be a firmware update for the Canon machine that you will need to get a Canon service tech to update.
0
 

Author Closing Comment

by:huntresslove
ID: 31601303
Thank you so much! I didn't check the actual paper trays in the machine. The letter size tray was set to A4/A3 paper- who knows why. Anyway I adjusted the tray setting to letter size paper and now it prints correctly. Yay!
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Online collaboration can help businesses be more efficient, help employees grow their skills and foster a team environment.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses
Course of the Month4 days, 21 hours left to enroll

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question