Solved

Micros 8700 POS - installed new modem

Posted on 2009-07-08
1
936 Views
Last Modified: 2013-11-15
We are using the Micros 8700 POS application.  We just installed a new modem because they old one died.  

RE:   Number called for credit card authorization

From the UNIX command line, the modem tests out correctly.  However,  from the waitress workstations, we receive a 'no answer' error message.  And the modem does not appear to be dialing.

so ---

How do you configure the phone number to the bank for the new modem?

What might be cauisng the issue with the waitress workstations?

Thank you
0
Comment
Question by:dcs911
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 5

Accepted Solution

by:
jgbreeden earned 500 total points
ID: 24810020
I would guess that the Micros program has a setting for the modem, and it is still trying to use the old modem.  I would look for hardware settings within Micros, not phone number settings.  
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Automatic dictation/transcribing software 9 69
Mutiple Folder view (5 Folder view) 3 81
transfer content to new site design 7 48
Convert (short) Powershell script to VBS 8 50
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech wo…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This video demonstrates basic masking and how to edit the mask to reveal the desired image.
The viewer will learn common shortcuts with easy ways to remember them. The viewer will then learn where to find all of the keyboard shortcuts, how to create/change them, and how to speed up their workflow.

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question