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Laptop

Posted on 2009-07-08
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Last Modified: 2013-11-17
How vendors like dell or ibm or lenovo or hp using service tag number  find out the stolen laptop.
want to know the technology behind it.
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Question by:rajeshgc
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5 Comments
 
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Assisted Solution

by:Kavostylin
Kavostylin earned 100 total points
ID: 24811017
has aboslutely nothing to do with it...

A service tag/serial number is a unique identifier which allows the manufacturers to be able to quickly distinguish when a laptop/desktop was made what it has inside it and usually customer details if they have registered.
All these ID's are imported into a database at the time they are built. This is then used by the phone operaters to see what sort of system you have and your details when you call..

is there anything more you would like to know...

KAVO
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Expert Comment

by:nobus
ID: 24811273
and if the laptop is not reported as stolen - they can't know either !
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Author Comment

by:rajeshgc
ID: 24811309
Thanks a lot for such a prompt reply....
Well what i want to say is suppose my CEO's Laptop latitude 620 has lost & in that case if the IT department has not enabled the tracking feature i.e. service track number of laptop then what to do? Is Dell is able to find out the laptop if online?
Thanks in advance....
Regards
Rajesh
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LVL 92

Accepted Solution

by:
nobus earned 400 total points
ID: 24812267
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Author Closing Comment

by:rajeshgc
ID: 31601444
Tnx for the links...
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