moving BES to a new server

We have a Windows 2000 Server running BES 4.1.6.20.  The hardware on this server is a little sketchy, so we purchased a new server running Windows 2003 Server.  We want to migrate all of the BES info over to the new server and if possible do it in a way that the user's don't even notice.  Can someone give us a link or something to the Blackberry "approved" way of migrating everything over.
Also the 2000 server will be decomissioned afterwards, so there will still be only 1 BES server.

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shard26Asked:
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shard26Author Commented:
Also, we are making no changes to the Exchange side of things.  Exchange is on a seperate server and will be unchanged.
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shard26Author Commented:
Do we need a new SRP? or can that be migrated?
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-jonny-Commented:
Where is your blackberry configuration database located? on the 2000 server? or separate SQL server?

If it's separate SQL server then moving the users is quite easy. Build a second BES, and during installation point it towards the existing config database. Once you have it installed (you'll need a second - temporary will do - SRPID for a short while) use BB manager to move users from one BES to the other. Be careful, it will take some time so I'd recommend moving the users in the middle of the night.

If it's separate then it's a little trickier. Are you looking to upgrade to 5.0? it might actually be a good time to do so. Here's what I'd recommend:

1. Build new BES with 5.0 software. You can download a trial of it from the blackberry.com website and use the temporary SRPID and cals. Set up all your groups, IT policies, software configs and role-based admin roles first and test. Create a new config database for this server, ideally on separate SQL hardware.

2. Use the blackberry enterprise transporter tool to migrate the user's from the 4.1.x BES to the 5.0 BES. Using BET will ensure that your users have (typically) no more than 5 minutes downtime. Most won't notice it at all. Here's a link to the article on how to use BET:
http://www.experts-exchange.com/articles/Hardware/Handhelds_-_PDAs/Blackberry/Using-BlackBerry-Enterprise-Transporter-to-move-users-from-4-1-x-to-5-0.html

3. Once you've moved users, turn off the 4.1 BES and use the SRPID and CALs from that on the new 5.0 BES. Ensure that the details are fully removed from the 4.1 BES as you don't want it starting up and locking out your SRPID.

Hope that helps.
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shard26Author Commented:
This is what i needed (received after speaking with RIM Support


Article Title: How to perform a knife-edge cutover for BlackBerry Enterprise Server software

Article Number: KB10278

Link: http://www.blackberry.com/btsc/KB10278
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