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Restore Mailbox for Disabled User and Forward Old Mails to Different E-mail Account

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Last Modified: 2012-05-07
I have a user account that was disabled yesterday as they were terminated.  The supervisor wants to have any e-mail being sent to that person to be re-directed to the supervisor.  She also wants any e-mail that was sent to the terminated employee since 7/2 to be forwarded to the supervisor.

What is the easiest way to do this?  I've had problems re-enabling e-mail after the user account has already been disabled.
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Commented:
Both of these comments show what to do in the future, i need a solution for the problem.  Perhaps Npatang can explain how to reconnect the mailbox so I at least have access to the e-mails of the ex-employee.  I can't even get into his mails right now so I am unable to create the PSTs

Commented:
You Still have his mailbox. create a test account without mailbox and then connect this user account to the problamatic mailbox. try logging in the outlook for this user and get the PST out from there.

Expert of the Quarter 2009
Expert of the Year 2009

Commented:
If the account has been disabled, and that is all, then enabling it again should give you access to the mailbox once Exchange catches up with the disabled account being re-enabled.
If you have DELETED the account or removed the Exchange attributes then more work is required.
You need to state exactly what you did. Disabling an account alone should not cause a mailbox to become disconnected.

Simon.

Author

Commented:
The account has only been disabled.  I re-enabled it and changed the password.  I logon to a PC with it successfully, but when I go to configure Outlook with the Exchange account, in exchange server settings when I click connect for the username, it brings up the Connect to mailserver authentication window, where I put in the DOMAIN\username and password, but just keeps re-appearing, as if the password is not being recognized.

Npatang - I created a new account called mbrestore with NO mailbox.  How do I attach the ex-employees email to this new account?

Commented:
Disconnect the ex mail box from the exemplyee (remoce exchange Fatures)and then with the new user from the ESM....

Author

Commented:
Npatang: I removed the exchange features from the ex-employee, where do I go go to connect the new MBRESTORE user account with the ex-employee mailbox?

Commented:
from the esm right clickon the disconnected mailbox and click connect..

Author

Commented:
it does not show it as being disconnected

Commented:
Just wait for couple of minutes, you can also try right clicking on store and select Clean up Agent
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