Cannot see USB drive on my server

I have an IBM server running Win 2003 x64 enterprise. When I plug in an external USB drive, the device appears in Device manager as workaing properly, however, it does not appear in the list of resources when I open My Computer. How can I troubleshoot this? For whatever it is worth, my print spooler service won't start and I am trying to restore from a ghost image of the drive when it was working, but I can't visualize the drive to restore from it.
M_EpsteinAsked:
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Joseph DalyCommented:
Do you have any other mapped drives etc on the server? If so more than likely the drive letter for the usb stick is being taken by that.

If you go to disk management can you see the usb stick? If so you can right click and change the drive letter associated with it to something further in the alphabet like M or N.
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M_EpsteinAuthor Commented:
cahnged the drive letter association. That did the trick. Thank you.
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Windows Server 2003

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