Solved

Scan documents and send to outside email accounts

Posted on 2009-07-09
9
1,166 Views
Last Modified: 2012-05-07
We scan documents through a Savin 8025e multi function copier and have them sent to internal e-mail addresses.  We currently run Exchange 2007 as our email server.  We have no problem scanning to internal email addresses, but run into an error when we scan to an external email address.  Is there a setting i am missing on the Savin to have it send to outside email addresses?
0
Comment
Question by:dmbolt
9 Comments
 
LVL 2

Expert Comment

by:davidcollinson
ID: 24814772
This may help you

http://msexchangeteam.com/archive/2006/12/28/432013.aspx

sounds like smtp relay issue on the exchange side

A good suggestion i seen for troubleshooting is to set up an outlook express account with the same credentials as what the scanner is using to email for testing.
0
 
LVL 32

Expert Comment

by:gupnit
ID: 24814846
Hi,
Please refer: http://www.nitingupta.in/articles/exchange2007/Exchange2007_Allow_relay.asp
Thanks
Nitin Gupta (gupnit)
MVP - Exchange
0
 

Author Comment

by:dmbolt
ID: 24815037
I tried davidcollinsons solution, still getting connection with destination host has failed.  Is there a way you can walk me through the setup using the exchange management console?
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 32

Expert Comment

by:gupnit
ID: 24815135
Have oyu tried my link?
Thanks
Nitin
0
 

Author Comment

by:dmbolt
ID: 24815176
gupnit-  No, I haven't.  It is quite confusing for my user level
0
 

Author Comment

by:dmbolt
ID: 24815210
To clarify:  I have a Savin Copier, ip address 192.168.2.aaa.  I need to send email from it through exchange server 192.168.2.bbb.  How would I go about doing that, setting it up through Exchange Management Console?
0
 
LVL 32

Accepted Solution

by:
gupnit earned 500 total points
ID: 24815249
Hi,
Go to Exchange Shell ...... Run these commands....please replace aaa and bbb with IP
  • New-ReceiveConnector -Name "SavinCopier" -usage Custom -Bindings '192.168.1.bbb:25' -RemoteIPRanges 192.168.1.aaa -permissiongroups AnonymousUsers
  • Get-ReceiveConnector "SavinCopier" | Add-ADPermission -User "NT AUTHORITY\ANONYMOUS LOGON" -ExtendedRights "ms-Exch-SMTP-Accept-Any-Recipient"
Thanks
Nitin
0
 

Author Closing Comment

by:dmbolt
ID: 31601657
Worked flawlessly.  Now, could you explain what I just did?  Thanks!!
0
 

Expert Comment

by:mirifexmso
ID: 33423317
What he did was first had you add the Savin to the receive connectors in Exchange, then had you setup the Savin to use anonymous user to relay.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question