PureEdge & ApprovIT wont get along
Posted on 2009-07-09
I have a few users comming up with the similar problems. They tell me that they cannot digitally sign documents in PureEdge. There isnt many options or preferences in the programs and i have tried a few things in ActivClient. The users log on to windows and sign documents/emails with a CAC card. When in PureEdge trying to insert a digital signature, the window pops up and no signature is present, its just blank. If i try to reinstall the programs entries in the registry remain there and PureEdge will not open. About 5 errors occur and it just never comes up. If i uninstall ApprovIT, PureEdge comes up fine.