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auto refresh of website not working

Posted on 2009-07-09
Medium Priority
Last Modified: 2012-05-07
user is monitoring bbc scores of cricket game.  this is a poup window that refreshes automatically to show current game scores.  Screen updates at home but does not on the company internet.  Some helpful ideas would be appreciated
Question by:wlasner
  • 4
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Author Comment

ID: 24815873
also - if you right click and select "refresh" the scores do update.

Assisted Solution

opnj earned 300 total points
ID: 24815930
Most likely due to the company proxy.

Try hitting CTRL + F5 to refresh, I don't believe there is another way around this.

Expert Comment

ID: 24816125
Make sure javascript is activated, this normaly works when having problems with auto refreshing.
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Author Comment

ID: 24816715
it appears java scriptlets are enabled, isthis what you are refering to? if not, please indicate where in (xP / IE7 or 8) settings this can be found.

Accepted Solution

kristofferlc earned 450 total points
ID: 24817522
I think that was what i was refering to... Do you have a link to the page you are refering to?
You could also try playing with the security settings in IE, setting another secuerty level could posibly help if you have some of the applications the page is using blocked on your company computer.

Allso if the page is using plugins like flash or java, you could try updating your plugins.

Author Comment

ID: 24817620
the plugin or popup is opening up. it is suppossed to refresh (every minute or when data changes) automatically, same as trl f5 or right click and refresh.  maybe it is an issue with the site itself???

Expert Comment

ID: 24817724
Not having seen the site, i cant tell you much about why it wont refresh, i would realy like a link to the site.

Author Closing Comment

ID: 31601720
It is most likely the web filtering causing the issue, we are investigating - thank you

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