Solved

HP Designjet plotter wont print jobs anymore

Posted on 2009-07-09
2
629 Views
Last Modified: 2013-12-15
Our office is a Windows based Network - Windows 2003 R2 Standard Server primarily with Windows XP Pro workstations.  I have an old HP Designjet 430 Plotter that we use for our AutoCAD drawings.  The plotter is attached directly to the server via DB25\Centronix cable LPT1 port.  It's worked fine for many years then last month it stopped printing.  When any user sends a print job to the printer you see it appear in the print queue but then it immediately disappears never making it to the printer.  I've done the basics, reinstall drivers, restart server, delete port, etc but same issue.  Printer itself says it's online.  Has anybody had this issue or have suggestions to fix?

Thanks....
0
Comment
Question by:srohe
2 Comments
 
LVL 17

Accepted Solution

by:
jburgaard earned 500 total points
ID: 24818928
The plotter probably has som build in testplots you can activate from front-panel without using the parrallel interface, are they comming through?

Is a test print making it from server to paper?

Can you print to an other parrallel printer connected to server's parrallel-port?

Does swap to an other Parrallel cable help?

If you connect a PC with driver and parrallel port (and eventualy autocad) directly to plotter, can that produce a plot?
0
 

Author Closing Comment

by:srohe
ID: 31601725
jburgaard:  Thanks for the response.  You got my in the right direction.  It turned out to be 3 issues.  I hooked up to my laptop but print wouldn't go and neither would the test plot.  Changed paper and the test plot worked.  (Issue 1)  Swapped to a new print cable and got my laptop working (Issue 2).  Server still wouldn't send job so checked the printer ports.  Found through a login script there was a redirection of LPT1 to a JetDirect IP port.  Must have been for an old legacy DOS app we still run.  Changed to LPT2 and everything worked.  (Issue 3).   Couldn't get my head around it but having another person lay out the direction helped!  Thanks....
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…
This is a video describing the growing solar energy use in Utah. This is a topic that greatly interests me and so I decided to produce a video about it.

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now