Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

HP Designjet plotter wont print jobs anymore

Posted on 2009-07-09
2
Medium Priority
?
640 Views
Last Modified: 2013-12-15
Our office is a Windows based Network - Windows 2003 R2 Standard Server primarily with Windows XP Pro workstations.  I have an old HP Designjet 430 Plotter that we use for our AutoCAD drawings.  The plotter is attached directly to the server via DB25\Centronix cable LPT1 port.  It's worked fine for many years then last month it stopped printing.  When any user sends a print job to the printer you see it appear in the print queue but then it immediately disappears never making it to the printer.  I've done the basics, reinstall drivers, restart server, delete port, etc but same issue.  Printer itself says it's online.  Has anybody had this issue or have suggestions to fix?

Thanks....
0
Comment
Question by:srohe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 17

Accepted Solution

by:
jburgaard earned 2000 total points
ID: 24818928
The plotter probably has som build in testplots you can activate from front-panel without using the parrallel interface, are they comming through?

Is a test print making it from server to paper?

Can you print to an other parrallel printer connected to server's parrallel-port?

Does swap to an other Parrallel cable help?

If you connect a PC with driver and parrallel port (and eventualy autocad) directly to plotter, can that produce a plot?
0
 

Author Closing Comment

by:srohe
ID: 31601725
jburgaard:  Thanks for the response.  You got my in the right direction.  It turned out to be 3 issues.  I hooked up to my laptop but print wouldn't go and neither would the test plot.  Changed paper and the test plot worked.  (Issue 1)  Swapped to a new print cable and got my laptop working (Issue 2).  Server still wouldn't send job so checked the printer ports.  Found through a login script there was a redirection of LPT1 to a JetDirect IP port.  Must have been for an old legacy DOS app we still run.  Changed to LPT2 and everything worked.  (Issue 3).   Couldn't get my head around it but having another person lay out the direction helped!  Thanks....
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question