jess7878
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Default mail client not working in Outlook 2003
Problem 1: For some reason I've never been able to get Firefox to use Outlook as my default mail client. And I can't find where you set that. No matter what I do, it always launches gmail for some reason.
Here's a list of all the things I've done:
1) In IE, I've selected Microsoft Outlook as my mail client under Internet Options, Programs
2) In Firefox, under Options, Applications, "Mailto" is set to "Use Microsoft Outlook"
Problem 2: Also, for some reason now (this is only just recently, last few weeks), whenever I click on an email address IN Outlook, it tries to open Internet explorer and then IE tells me, "Cannot perform this operation because the default mail client is not properly installed.
Please note, Problem 1 has been happening since I installed Firefox a year ago and have never been able to find the right fix. Problem 2 just started a few weeks ago.
Thanks!
Here's a list of all the things I've done:
1) In IE, I've selected Microsoft Outlook as my mail client under Internet Options, Programs
2) In Firefox, under Options, Applications, "Mailto" is set to "Use Microsoft Outlook"
Problem 2: Also, for some reason now (this is only just recently, last few weeks), whenever I click on an email address IN Outlook, it tries to open Internet explorer and then IE tells me, "Cannot perform this operation because the default mail client is not properly installed.
Please note, Problem 1 has been happening since I installed Firefox a year ago and have never been able to find the right fix. Problem 2 just started a few weeks ago.
Thanks!
ASKER
Thanks! Yes, I am an admin and the only user on this computer. I followed the directions on the link you supplied about setting default programs, and there for email selection there was only "Your current email program" or "outlook express" I tried switching it to outlook express but Firefox STILL opened email addresses in gmail. The rest of the information in the link seemed to pertain to Thunderbird users.
I think I've already tried to repair the Office installation but I'll try again.
I think I've already tried to repair the Office installation but I'll try again.
ASKER
Also, I followed the directions here: http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox (which was an external link from the one you gave me) and actually I had already done this. (In Firefox: Tools, options, applications, set mailto to "Outlook") Still no luck. Hence my confusion!
ASKER
Repairing seemed to have solved the outlook problem, but still have the issue of firefox launching gmail instead out outlook despite what ALL my settings say!
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Thanks Jess,
Glad to help.
Those add-ons have a neat way of bogging down Firefox sometimes, but they are also pretty darn handy.
Glad to help.
Those add-ons have a neat way of bogging down Firefox sometimes, but they are also pretty darn handy.
Are you the Admin on this computer?
Are there other people that run this computer that are also Admins?
When it comes to email clients and XP, currently there can be only One default email client (if you don't have the correct utility, found on the following link) and the Admin rules that.
Strange that Outlook is not default because it usually takes over and is very hard to beat up, however a simple reinstall(or fix) of Office may help.
This page will also give more details on File extension settings to check to confirm that Outlook is indeed registered as default. It pertains to making Thunderbird the default but the steps are the same, just point everything to Outlook (not Outlook Express), however I think the Reinstall of Office would be my first step if it were my machine.
http://kb.mozillazine.org/Default_mail_client