Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Particular FTP user credentials becoming corrupt

Posted on 2009-07-09
2
Medium Priority
?
295 Views
Last Modified: 2013-12-02
We have a server with various websites where each website has a FTP user associated with FTP access to that website folder.  One of our users every few weeks experiences difficulty logging in via FTP.  When he brings up the problem to me, I try and sure enough, the FTP credentials no longer work.  Logging into the server and resetting the password for this username resolves the problem, but the problem continues to appear at random intervals.  What can I do to determine what is causing this strange anomaly and prevent the credential corruption from occurring again?

We are using Windows Server 2008 with IIS 7.
0
Comment
Question by:dageyra
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
rgc6789 earned 2000 total points
ID: 24818259
The user's profile is set to change password once a month. But, ftp login does not allow you to update a password so your client gets caught in limbo.

I don't use MS FTP for a number of reasons, the biggest one is that a Windows user has to be created. I'm not sure what the workaround is for MS ftp, but you may want to consider another ftp server option.
0
 
LVL 1

Author Closing Comment

by:dageyra
ID: 31601768
You were correct, this one username was not set to never expire like the others.  This will resolve the issue for the user, thank you for pointing out this obvious mistake.
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…
Suggested Courses

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question