Particular FTP user credentials becoming corrupt

We have a server with various websites where each website has a FTP user associated with FTP access to that website folder.  One of our users every few weeks experiences difficulty logging in via FTP.  When he brings up the problem to me, I try and sure enough, the FTP credentials no longer work.  Logging into the server and resetting the password for this username resolves the problem, but the problem continues to appear at random intervals.  What can I do to determine what is causing this strange anomaly and prevent the credential corruption from occurring again?

We are using Windows Server 2008 with IIS 7.
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dageyraAsked:
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rgc6789Commented:
The user's profile is set to change password once a month. But, ftp login does not allow you to update a password so your client gets caught in limbo.

I don't use MS FTP for a number of reasons, the biggest one is that a Windows user has to be created. I'm not sure what the workaround is for MS ftp, but you may want to consider another ftp server option.
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dageyraAuthor Commented:
You were correct, this one username was not set to never expire like the others.  This will resolve the issue for the user, thank you for pointing out this obvious mistake.
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