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PDF file won't automatically open in IE Browser, tries to do a "File Download" instead?

capt_morgan
capt_morgan asked
on
Medium Priority
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Last Modified: 2012-05-07
Hello,

I am having a real issue with a web site where I click the link and I want the PDF to automatically associate it with my Adobe reader on my machine and open in the IE browser window.  What I get instead is a "File Download" dialog box and then I have to click "Open" to make it work.

Please help me understand if this is an IE issue or a problem with the way the web site coded this PDF to work with IE.

Capt
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To configure Internet Explorer to use Adobe Reader or Acrobat as a helper application:

1. Start Internet Explorer, and choose Explorer > Preferences.

2. Under Receiving Files, click File Helpers.

3. In the File Helper Settings pane, select Portable Document Format, click Change, and then click OK.

4. If Portable Document Format isn't listed, click Add, and then proceed with the following steps:

a. In the File Type text box, type PDF and type a space after the "F".

b. In the Creator text box, type CARO.

c. In the Encoding section, select the following options:

-- Select Binary

-- Use For Incoming

-- Use For Outgoing

d. In the Download Destination section, choose the location in which to save PDF files from the Download menu.

e. In the Handling Section, choose View with Application from the How to Handle menu.

f. If the Acrobat product name doesn't appear next to Application, click Browse, select the Acrobat application file, and then click Open.

g. Click OK.

5. Restart Internet Explorer.

Author

Commented:
None of those settings are in IE as you mentioned.  

There is no "Explorer > Preferences" settings in Internet Explorer that i can see.  I do have the Tools > Options settings.

?
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Author

Commented:
nikhilmenon:
     The option you mentioend 'Adobe Reader Link Helper' was already checked but the problem still exists.

Author

Commented:
chuckyh:

I will try that option and let you know what happens.
Capt Morgan, did you find a solution? I have this problem also!
I have this only with one user who receives a newsletter with hyperlinks in it.
when she clicks on a link it's redirected to an external webpage with pdf's in it.
Normally it show the pdf immediately in the browser but on her pc she gets the message to download the file

Author

Commented:
None of these options you mentioned have worked for me.  

1 .  Manage Add-ons and Adobe PDF Link Helper was there and enabled but that failed to help.
2.   The option for "Display PDF in a Browser" and that did not help either.  

Anyone have anything else I can try?
Capt. Morgan did you install Adobe reader 9.0 or Adobe Acrobat 9.0? It seems it had something to do with that version. Because I upgraded 2 users from Adobe Acrobat 7.0 and on both their pc's I have the same problem as you do.
this is my problem, hopefully someone can help us (text is in dutch)
downloadmessage.bmp

Author

Commented:
Never really got a answer that worked.
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