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Diagnose my printer issue

Posted on 2009-07-09
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Last Modified: 2013-12-15
HP LJ4050 leaves lines on edges of paper - please see attached image.

Can you tell me the likely cause?
hp4050.jpg
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Question by:Geisrud
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3 Comments
 
LVL 11

Assisted Solution

by:willettmeister
willettmeister earned 62 total points
ID: 24817227
either a bad fuser or a bad toner cartridge.  Replace the Toner first.
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by:
YourPCMedic2 earned 63 total points
ID: 24817265
I would order and install a maintenenace kit. It looks like a repetitive mark. This is usually caused by a roller. Could be a feed roller, or a roller inside the fuser or tonor cartridge. www.partsnow.com will sell you the kit and provide installation instructions if you need them.
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by:Geisrud
ID: 24817331
We have already replaced toner cartridge.

Thank you both - I'll have to setup a service call since it will beyond the capabilities/job responsibilities of those at the printer.
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