Solved

Diagnose my printer issue

Posted on 2009-07-09
3
236 Views
Last Modified: 2013-12-15
HP LJ4050 leaves lines on edges of paper - please see attached image.

Can you tell me the likely cause?
hp4050.jpg
0
Comment
Question by:Geisrud
3 Comments
 
LVL 11

Assisted Solution

by:willettmeister
willettmeister earned 62 total points
ID: 24817227
either a bad fuser or a bad toner cartridge.  Replace the Toner first.
0
 

Accepted Solution

by:
YourPCMedic2 earned 63 total points
ID: 24817265
I would order and install a maintenenace kit. It looks like a repetitive mark. This is usually caused by a roller. Could be a feed roller, or a roller inside the fuser or tonor cartridge. www.partsnow.com will sell you the kit and provide installation instructions if you need them.
0
 
LVL 14

Author Comment

by:Geisrud
ID: 24817331
We have already replaced toner cartridge.

Thank you both - I'll have to setup a service call since it will beyond the capabilities/job responsibilities of those at the printer.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
A company’s greatest vulnerability is their email. CEO fraud, ransomware and spear phishing attacks are the no1 threat to a company’s security. Cybercrime is responsible for the largest loss of money to companies today with losses projected to r…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now