We help IT Professionals succeed at work.

Check out our new AWS podcast with Certified Expert, Phil Phillips! Listen to "How to Execute a Seamless AWS Migration" on EE or on your favorite podcast platform. Listen Now

x

i can not connect to my router

Medium Priority
324 Views
Last Modified: 2012-05-07
hi i cannot connect to internet through my router or even direct access from from my modem. but i have my wiless internet that are used by '3 connect'.
ps/ my OP is xp
Comment
Watch Question

When you connect to either your router or directly to your modem, are you getting assigned an IP address or is the computer not getting one?

Have you ever setup your computer to be on a static IP, if you have done this in the past, then your computer will try to use that IP which might not let it connect to anything. To check this go to Control Panel, Network and Internet Connections, Network Connects, Right Click and go to properties on your network card, then double click on the TCP/IP protocol. See if if has a static IP there or if it says "obtain IP address automatically".

Author

Commented:
i am using window xp!!!
Top Expert 2009

Commented:
direct access from from my modem...

Did you reboot the modem?
Are all leds on the modem green?

The best practice is call your Internet provider. You may have lost connection from your modem to the ISP server and they can surely assist you to reconnect it.

K

Commented:
What type of internet service do you have.  If you have att dsl, for example, you will mostly likely have to authenticate, either on your PC (if connected directly through the modem) or on your router.  Assuming you have everything connected properly (modem/router/pc)  what is your ip address when you type:  start > run> cmd >enter> ipconfig /all
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.