Solved

Can't safely remove usb drive

Posted on 2009-07-09
6
332 Views
Last Modified: 2012-05-07
This is a recent problem:  If I insert a usb jump drive/thumb drive and open a word document, close the document and then try to safely remove the usb drive it works.  I can safely remove it.

However, if I insert the usb jump drive and attach the Word document to an outlook email, and send the email, I cannot safely remove the drive--says it is still in use:  Can't close generic drive because it is still in use.

I have done this very systematically on both xp and vista computers with two lexar jump drives (different models and sizes).  Same problem on both.  Sometimes if I find an open process (winword.exe) and close it from task manager I can then safely remove the drive.  Otherwise, I have to shut down and restart.

If I just pull it out without safely removing it, the file I sent in Outlook is corrupted.
0
Comment
Question by:monacoassociates
6 Comments
 
LVL 38

Expert Comment

by:younghv
ID: 24818902
That is probably because the Word "*.tmp" file is still open, but I'll wait for one of the Word guru's to check in to verify.
0
 
LVL 11

Accepted Solution

by:
gikkel earned 200 total points
ID: 24818946
Send the email with the attachement and close outlook...it'll then let you eject the drive.
0
 
LVL 10

Expert Comment

by:Datedman
ID: 24819345
If the attachment gets corrupted then you *haven't sent it.* :)

Just be glad it's not a Mac...if you pull a USB drive without throwing it in the trash the file system gets hosed. WTH
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 91

Expert Comment

by:nobus
ID: 24821053
you can try safely remove : http://safelyremove.com/?pid=1
there's a trial period
0
 
LVL 20

Assisted Solution

by:Iain MacMillan
Iain MacMillan earned 50 total points
ID: 24821368
If you are using Outlook prior to 2007, and have Word set as your email editor, there will always be a session of WINWORD shown in the Task Manager.  This by design.  Office also has the annoying habit of keeping a hook in previously opened files (stopping others opening the same file sometimes), until you close the application down.  Sometimes this WinWord can hang, and has to be end tasked from TM

You are unable to safely remove the USB drive due to the applications still linking to the file.  Just link the file and then send.  Close Outlook and ensure that all apps are closed and Explorer.  Then access the Safely remove applet and tell it to stop the USB, you should then get a clean break, sometimes I have to do this twice, but it works.
0
 

Author Comment

by:monacoassociates
ID: 24823941
Thanks for your help.  Tried it once and it worked.  We'll see if it works consistently.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

In case Office 2010 has not been deployed in your environment, this article may be quite useful. In our office, we wanted a way to deploy Microsoft Office Professional Plus 2010 through an automated batch file via logon script. This article is docum…
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now