Solved

Missing emails when online in Outlook 2007 cached mode synchronization

Posted on 2009-07-09
1
320 Views
Last Modified: 2012-05-07
I'm using Outlook 2007 with Exchange Server 2007. I'm setup to use cached mode. I have about 4GB of mail that would be synchronized to my OST, which is more than I want to store locally, so I have setup a synchronization filter. This is working fine, but my problem is that when I am connected on my LAN, and and working online, the mail I see is still being filtered and I can't see how I can view the mail that is still stored on the server. E.g. If my "read" folder has 10,000 items, and my synch filter restricts this to 2,000 - how do I access the remaining 8,000 when I am online/connected to exchange? It still only shows me the 2,000. The only way to view the rest is to remove the filter, which then starts downloading all the stuff I don't want into my OST.

My expectation was that when online I would be able to see everyhing (unfilted) and when offline my view would be restricted to the filtered items only. Maybe that's wrong?
0
Comment
Question by:pure_satis_faction
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 9

Accepted Solution

by:
ThaVWMan earned 50 total points
ID: 24819800
Yes... that is wrong... even when you are "online", you are still viewing the contents of your local OST file.  To do what you are trying to do, you would want to set up two outlook profiles, one using cached exchange mode and your filter, the other to just connect directly to exchange without cached exchange mode on at all.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question