Missing emails when online in Outlook 2007 cached mode synchronization

Posted on 2009-07-09
Medium Priority
Last Modified: 2012-05-07
I'm using Outlook 2007 with Exchange Server 2007. I'm setup to use cached mode. I have about 4GB of mail that would be synchronized to my OST, which is more than I want to store locally, so I have setup a synchronization filter. This is working fine, but my problem is that when I am connected on my LAN, and and working online, the mail I see is still being filtered and I can't see how I can view the mail that is still stored on the server. E.g. If my "read" folder has 10,000 items, and my synch filter restricts this to 2,000 - how do I access the remaining 8,000 when I am online/connected to exchange? It still only shows me the 2,000. The only way to view the rest is to remove the filter, which then starts downloading all the stuff I don't want into my OST.

My expectation was that when online I would be able to see everyhing (unfilted) and when offline my view would be restricted to the filtered items only. Maybe that's wrong?
Question by:pure_satis_faction
1 Comment

Accepted Solution

ThaVWMan earned 200 total points
ID: 24819800
Yes... that is wrong... even when you are "online", you are still viewing the contents of your local OST file.  To do what you are trying to do, you would want to set up two outlook profiles, one using cached exchange mode and your filter, the other to just connect directly to exchange without cached exchange mode on at all.

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