Solved

Blackberry Browser - viewing pdfs

Posted on 2009-07-10
4
848 Views
Last Modified: 2012-05-07
We have recently purchased a fleet of blackberry curves which run from a BES.  By default the BBs are set to use the 'Blackberry Browser' as this is the browser which allows inclusive internet browsing within the contract.  For some reason however, when viewing pdfs from any website only the first page of the pdf is displayed, and when pressing the menu button there are no options to move onto the next page/previous page/go to page etc.  When receiving the same pdf by email, the pdf opens fine and all pages can be viewed.  Switching to the 'Internet browser' does allow pdfs via the browser to display properly, but we want to leave the browser default as 'Blackberry Browser'.  Has anyone come accross this problem before or have any suggestions?  In the BES service manager we do not have a proxy server set under MDC Connection Proxy Mappings, also we are using BES v5.0
0
Comment
Question by:Riana
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 20

Expert Comment

by:jdera
ID: 24844469
What version OS are you running on the curves?  If it is 4.2, you are pretty stuck with the viewing issue.  Your best bet would be to go to 4.5.
0
 

Author Comment

by:Riana
ID: 24849403
The version we have is v4.6.1.199.  Was there a known issue with viewing pdfs via the BB browser?
0
 

Accepted Solution

by:
Riana earned 0 total points
ID: 36172157
No longer needed - we have switched to iphones.
0
 

Author Closing Comment

by:Riana
ID: 36202581
Question is now redundant.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
The new PlayBook may not be the hottest selling tablet out there and may not be breaking much in the way of new ground but, for the committed BlackBerry users, it allows them to keep pace with a fast-moving industry. Much of the interface is familia…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question