Solved

Mail from isp gets rejected or marked as spam

Posted on 2009-07-10
5
521 Views
Last Modified: 2013-11-22
Hi,

A couple of days ago, we noticed that mails sent from a certain isp (@telenet.be) got rejected.
After turning off the content filtering the mails are being recieved but marked as spam.

I turned on smtp logging and tested mails from that isp (telenet.be) and my own (@techne.be) and they are both recieved the same way (see code, extract from smtplog)

When i telnet to the mailserver, i get a message (see screenshot) using the telenet account, but when i use the techne account i get the same message.


Thanks in advance
MAIL FROM:<lesken@telenet.be> SIZE=783,
,*,08CBCC2ADCF2E18B;2009-07-09T12:27:50.044Z;1,receiving message
,>,250 2.1.0 Sender OK,
,<,RCPT TO:<techne@forcea.be> ORCPT=rfc822;techne@forcea.be,
,>,250 2.1.5 Recipient OK,
,<,DATA,
,>,354 Start mail input; end with <CRLF>.<CRLF>,
,>,250 2.6.0 <W42457382743431247142470@nocme1bl6.telenet-ops.be> Queued mail for delivery,
,<,QUIT,
,>,221 2.0.0 Service closing transmission channel,
,-,,Local

Open in new window

telnet-forcea-telenet.jpg
0
Comment
Question by:techneitsolutions
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 65

Accepted Solution

by:
Mestha earned 250 total points
ID: 24821549
Are you using Trend's software? It would seem that they have blacklisted that ISP and you need to take it up with Trend.

Simon.
0
 

Author Comment

by:techneitsolutions
ID: 24821566
yes i'm using Trend Micro, but i get exact the same message while using other emailadress. And emails from that emailadress get delivered without problems
0
 
LVL 40

Assisted Solution

by:Subsun
Subsun earned 250 total points
ID: 24821596
The DNS/Email check is ok for forcea.be.
http://www.checkdns.net/quickcheck.aspx?domain=forcea.be&detailed=1
Check this and place a removal request.
http://www.mail-abuse.com/cgi-bin/lookup?ip_address=81.83.18.17
0
 
LVL 40

Expert Comment

by:Subsun
ID: 24821605

If you have multiple outbound IP's then also check the reputation for those IPs on same URL.
0
 

Author Closing Comment

by:techneitsolutions
ID: 31601983
Had to follow up on the leads
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question