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Active Desktop Recovery Screens

Medium Priority
702 Views
Last Modified: 2013-12-08
Recently we have had a spate of Active Desktop recovery screens across the organistation, which is stating to become a joke. It appears to take a registry edit to get rid of them, basically by removing the desktop.htt file, in most cases and that is not always successful.

User complaints are starting to rise and we don't really have enough resource to keep going round fixing this.

Any ideas on what can be done to fix it? We think it was down to an IE7 install as part of windows updates.
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Iain MacMillanIT Regional Manager - UK
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