I have a user (CEO) with a Sony Laptop running Vista Business. For several months now his backup has reported failing due to "Data error (cyclic redundancy check). (0x80070017)" when trying to backup to his network share. I have seen some compressed zip files within his backup area, but cannot determine what has, or has not been backed up or at what point the backupfell over.
I have read many posts about this type of issue but nothing definitive as to the cause. I have instructed the user in the meantime to a) defrag, b) begin manually copying batches of his important data over to his network share, followed by manually copying over his archive pst files for Outlook. I am now trying to arrange to have his laptop available for a few hours next week to work on this problem.
Can anyone provide me with a step sequence to follow to try and address this issue, please?