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Outlook Log File Viewer

Posted on 2009-07-10
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Last Modified: 2012-05-07
Hi,

Has anyone come across a way of reading the log files that are created when you turn logging on for outlook 2007 (filename Logcalb#)

I can open them in notepad or similar but it is mainly inteligable, I know they are supposed to be used for support with Microsoft, but it would be handy to be able to read them for the support purposes that i have here.

Thanks
Mark.
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Question by:squizzer
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by:lastlostlast
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whats the extension of the files?
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by:Subsun
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Mostly OPMLog.log will have most of the error details related to the MAPI outlook profile. You may check for errors and search the Microsoft support website or Google for getting details regarding the issue.
Location :
C:\Documents and Settings\ username>\Local Settings\temp\outlook logging
http://support.microsoft.com/kb/831053
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by:squizzer
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Hi,
Thanks for the replies.

There is no extension, just called Logcalb# (# being the number of the file created sequentially).
The log file in "Outlook Logging" as you say is the MAPI one but the one i am trying to open is the calendar one mentioned above.

Cheers
Mark.
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by:Subsun
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What type of account you have? MAPI/IMAP/POP??
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by:squizzer
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It's an exchange account, although that doesn't matter, it's the file that i want to open and read :-)
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by:Subsun
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Sorry.. I don't think there is a reader for those files.. only Microsoft can help you.. :-)
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http://support.microsoft.com/kb/841615
Extract from MS KB
To help protect customer data, the log file is a binary file that cannot be read without a conversion process. You can upload the log file to a secure FTP location and contact Microsoft Product Support Services. A Support Engineer from Microsoft can download and convert the log file. The Support Engineer can, at that time, upload the converted log file to the FTP site for your analysis. The Support Engineer can also perform the log file analysis for you.
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by:squizzer
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Hi,

Yeah, i got that info from Microsoft, I am waiting to see if our account manager there can send me a reader, but was just wondering if anyone else had come across one already.

Cheers
Mark.
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by:squizzer
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Correct answer to call, shame it was not the answer i wanted :-)
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