Solved

Printer properties cannot be displayed. the print spooler service is not running.

Posted on 2009-07-10
9
6,469 Views
Last Modified: 2012-05-07
Hello,

I have a network printer on my PC and I am not able to print anymore, whenever i right click on printer it says something about (Printer properties cannot be displayed. the print spooler service is not running). I went to services.msc and restarted the printer spooler but that didn't fix the problem, I tried it again and i restarted the PC but that didn't fix the problem.

any thoughts?

thanks in advance!
0
Comment
Question by:raphabar
  • 4
  • 4
9 Comments
 
LVL 11

Expert Comment

by:willettmeister
ID: 24822698
Check the print spooler service on the server (or have you admin do it).
0
 
LVL 1

Author Comment

by:raphabar
ID: 24823030
done that and restarted the spooler from there, but still no printing.
0
 
LVL 11

Expert Comment

by:willettmeister
ID: 24823053
do it work from any other workstation or it isolated to this machine.  It sounds like a communcation problem with the server.  Can you delete and re-add the printer?
\
0
 
LVL 1

Author Comment

by:raphabar
ID: 24823690
well, everyone else can print except for me, the printer is shared from our office manager, the printer actually is not on the server
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 11

Expert Comment

by:willettmeister
ID: 24823712
Try to delete and re-add the printer.  Most likely you have a problem with the driver cache.  If deleting and re-adding doesn't then I can post some information of cleaning up the driver cache on your system.
0
 
LVL 1

Author Comment

by:raphabar
ID: 24824031
ok, i just did that and it still not working...
0
 
LVL 11

Accepted Solution

by:
willettmeister earned 125 total points
ID: 24824202
Download the cleanspl.exe utility from microsoft.  It located in the Windows 2003 resource kit but it works fine on Windows XP.  http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en


Check this article for more information or for a manual way to clean to print spooler in case you don't want to download the resource kit.  

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
0
 
LVL 1

Author Comment

by:raphabar
ID: 24824410
Thanks, printer is working good again on my end.
0
 

Expert Comment

by:FHBertling_IT
ID: 33673338
Hi Guys will this also work with Server 2000?
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

948 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now