Solved

Printer properties cannot be displayed. the print spooler service is not running.

Posted on 2009-07-10
9
6,736 Views
Last Modified: 2012-05-07
Hello,

I have a network printer on my PC and I am not able to print anymore, whenever i right click on printer it says something about (Printer properties cannot be displayed. the print spooler service is not running). I went to services.msc and restarted the printer spooler but that didn't fix the problem, I tried it again and i restarted the PC but that didn't fix the problem.

any thoughts?

thanks in advance!
0
Comment
Question by:raphabar
  • 4
  • 4
9 Comments
 
LVL 11

Expert Comment

by:willettmeister
ID: 24822698
Check the print spooler service on the server (or have you admin do it).
0
 
LVL 1

Author Comment

by:raphabar
ID: 24823030
done that and restarted the spooler from there, but still no printing.
0
 
LVL 11

Expert Comment

by:willettmeister
ID: 24823053
do it work from any other workstation or it isolated to this machine.  It sounds like a communcation problem with the server.  Can you delete and re-add the printer?
\
0
Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

 
LVL 1

Author Comment

by:raphabar
ID: 24823690
well, everyone else can print except for me, the printer is shared from our office manager, the printer actually is not on the server
0
 
LVL 11

Expert Comment

by:willettmeister
ID: 24823712
Try to delete and re-add the printer.  Most likely you have a problem with the driver cache.  If deleting and re-adding doesn't then I can post some information of cleaning up the driver cache on your system.
0
 
LVL 1

Author Comment

by:raphabar
ID: 24824031
ok, i just did that and it still not working...
0
 
LVL 11

Accepted Solution

by:
willettmeister earned 125 total points
ID: 24824202
Download the cleanspl.exe utility from microsoft.  It located in the Windows 2003 resource kit but it works fine on Windows XP.  http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en


Check this article for more information or for a manual way to clean to print spooler in case you don't want to download the resource kit.  

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
0
 
LVL 1

Author Comment

by:raphabar
ID: 24824410
Thanks, printer is working good again on my end.
0
 

Expert Comment

by:FHBertling_IT
ID: 33673338
Hi Guys will this also work with Server 2000?
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question