We help IT Professionals succeed at work.

Check out our new AWS podcast with Certified Expert, Phil Phillips! Listen to "How to Execute a Seamless AWS Migration" on EE or on your favorite podcast platform. Listen Now

x

Citrix Client-Can't Print

nrb11259
nrb11259 asked
on
Medium Priority
1,148 Views
Last Modified: 2012-05-07
Encountering issue with printing from both CItrix published applications and desktop.  When selecting print from MS Word, MS Outlook (and any other applications the application) proceeds to lockup application and printer output fails.  Note, this occurs with only one client (the remainder of the clients at this site have no print issues).  Also, all PC hardware is identical. I've removed and reinstalled the Citrix Client v11.0.0.5357.  I've removed and added the printer thru Windows (printing from Windows is not problematic).
Comment
Watch Question

Senior Security and Infrastructure Engineer
CERTIFIED EXPERT
Commented:
Unlock this solution with a free trial preview.
(No credit card required)
Get Preview
Daniel BorgerSenior Citrix Engineer- CCEE

Commented:
Could also be currupt values in users profile.

Author

Commented:
The printer is networked.
Daniel BorgerSenior Citrix Engineer- CCEE

Commented:
if a differnt user login into the troubled workstation and lauches app, does it have the same issue?

Author

Commented:
When a different user login is used the same issue is encountered.
Robin CMSenior Security and Infrastructure Engineer
CERTIFIED EXPERT
Commented:
Unlock this solution with a free trial preview.
(No credit card required)
Get Preview

Commented:
If its Via the client ensure the server has the correct drivers install on it, or it wont work

Author

Commented:
I deleted the printer on the client (windows xp).  Added printer by local-TCP/IP port.  Tested ouput in citrix-no further problems noted.  Any thoughts?
Robin CMSenior Security and Infrastructure Engineer
CERTIFIED EXPERT
Commented:
Unlock this solution with a free trial preview.
(No credit card required)
Get Preview
I'm thinking it is the user profile as well. Have that person log completely out of Citrix, rename their profile on the Citrix server, then have them log in again. Copy anything they need over from the old profile.

Author

Commented:
Setup printer by IP address-tested.  No further problems noted.
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a free trial preview!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.