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Laptops going 'offline' when hardwired

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Last Modified: 2013-12-02
Hello!

( In an AD windows 2003 server environment)

   We have several users who use laptops in conjunction with 'offline files' to redirect their my documents to/from our server.  The users also have various network drives that are not synced.

2 of our users mentioned that their mapped network drives sometimes appear empty, even when they're physically plugged into the network.  So in troubleshooting, we realized that the computers are going 'offline' (in the taskbar the 'offline files' icon is there) and we believe that this is causing their drives to look 'empty'

I know thats an awkward way to explain it, but its the best I can come up with at the moment lol.  Does anyone have any ideas why a computer would think it was 'offline' when its hardwired into the network?

My coworkers and I have a theory about both network cards (wired and wireless) being connected at the same time...but we have no proof.  

Thanks,

-Brandon
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Joe RudSystems Administrator
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CERTIFIED EXPERT
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Commented:
Theres also a GPO method that should assist in this disconnect problem....
Action on server disconnect and Non-default server disconnect actions
Configuring Group Policy for Offline Files
http://technet.microsoft.com/en-us/library/cc759721(WS.10).aspx
Oh, and I do think you have something with the wired/wireless being on at the same time. I do see it more often than not when a problem occurs.....

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Commented:
Thanks for all the info!!!  It will probably Monday before we get around to really digging into the problem.  I'll reward points then.  Thank you!!!!
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