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Adobe Premiere CS4 MPEG-2 export has problems in Windows Media Player

Posted on 2009-07-10
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I have created a slideshow of still photos in Adobe Premiere CS4 and have exported it in the MPEG-2 format.  When I play it in Windows Media Player 11 the rewind and fast forward buttons are not active and after playing successfully once, I go to play it again the image is blurred by horizontal streaks (see attached JPG).

Any ideas on why this might be happening?
mpg-issue.jpg
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Question by:moshecristel
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Thomas4019 earned 1000 total points
ID: 24824770
Windows Media Player's support for MPEG-2 is not that good. Watching DVDs in Windows Media Player can be very buggy. Usually its because Windows Media Player is using third party DVD codecs (unless you are using Vista Home Premium or better). You could try downloading a different codec here.

http://www.microsoft.com/windows/windowsmedia/player/plugins.aspx

If you want to create a video / slideshow for the computer you could try exporting to a different format. Maybe mp4? Maybe Quicktime?  The ideal is usually a WMV for windows users and a Quicktime MOV for Mac users.
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Expert Comment

by:Thomas4019
ID: 24824793
If you have Quicktime, try playing your video in that and see if it has problems. I don't think it will. Also, Windows Media Player doesn't support fast forwarding for many file formats.
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Author Comment

by:moshecristel
ID: 24825181
When I attempt to open the MPEG-2 file in QuickTime I get this error:

Error 2048: Couldn't open file Test.mpg because it is not a file that QuickTime understands.

Is it possible that I am configuring something incorrectly in the export?
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LVL 17

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by:Thomas4019
ID: 24825531
Oops, apparently Quicktime doesn't support MPEG2 files without a paid addon. Why are you trying to export MPEG2? Is the plan to eventually put it on DVD.
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Author Closing Comment

by:moshecristel
ID: 31602109
Actually, when I export to MPEG-2 it works fine when burned to a DVD even though it has the issue in the Windows Media Player.

I guess the reason I wanted to know was just for the sake of knowing.  The WMV and QuickTime solution seems very pragmatic.  I just find it very aggravating (as I'm sure a lot of people do) that the Windows Media Player is essentially worthless when it comes to MPEG-2.  In my book it's not an acceptable option to put out a video without rew/ff and garbage on the playback or to make users download a codec (especially one you have to pay for).

Anyway, your solution was an excellent one that I think will work for me.

Thanks!
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