Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2285
  • Last Modified:

Canon DR-3080c SCSI scanner error

I have a Canon DR-3080C scanner connected to an XP PRO PC tht has been running for three years without issues.  I moved the PC to a new location and upon plugging everything back in it didn't find the correct drivers.  I downloaded the Twain drivers and installed but I still had to manually install the .inf drivers.  The scanner shows up as installed about 6-7 times under imaging devices in the device manager and the SCSI ID's when booting.  When I launch Canon's Capture Perfect software and try to configure the scanner it gives me an error of "Can't locate scsi device error.  Check power and cable (-4536)"  Do I have something messed up with the SCSI id's?
0
bkready
Asked:
bkready
1 Solution
 
bkreadyAuthor Commented:
I found out that it doesn't need a driver and should have the exclaimation mark on it.  The scanner software provides the twain driver for the scanner.  Don't let it install the Windows/INF driver and tell it not to ask to install it again.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now