Solved

Canon DR-3080c SCSI scanner error

Posted on 2009-07-10
1
2,132 Views
Last Modified: 2013-12-27
I have a Canon DR-3080C scanner connected to an XP PRO PC tht has been running for three years without issues.  I moved the PC to a new location and upon plugging everything back in it didn't find the correct drivers.  I downloaded the Twain drivers and installed but I still had to manually install the .inf drivers.  The scanner shows up as installed about 6-7 times under imaging devices in the device manager and the SCSI ID's when booting.  When I launch Canon's Capture Perfect software and try to configure the scanner it gives me an error of "Can't locate scsi device error.  Check power and cable (-4536)"  Do I have something messed up with the SCSI id's?
0
Comment
Question by:bkready
1 Comment
 

Accepted Solution

by:
bkready earned 0 total points
ID: 24898726
I found out that it doesn't need a driver and should have the exclaimation mark on it.  The scanner software provides the twain driver for the scanner.  Don't let it install the Windows/INF driver and tell it not to ask to install it again.
0

Featured Post

Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
mouse wheel scrolling changes by itself 3 70
pos for resturant 5 57
Sony Vaio - w7pro - ¡Keyboard Issue! 29 97
USB connecting to display 7 142
To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question