Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2239
  • Last Modified:

Canon DR-3080c SCSI scanner error

I have a Canon DR-3080C scanner connected to an XP PRO PC tht has been running for three years without issues.  I moved the PC to a new location and upon plugging everything back in it didn't find the correct drivers.  I downloaded the Twain drivers and installed but I still had to manually install the .inf drivers.  The scanner shows up as installed about 6-7 times under imaging devices in the device manager and the SCSI ID's when booting.  When I launch Canon's Capture Perfect software and try to configure the scanner it gives me an error of "Can't locate scsi device error.  Check power and cable (-4536)"  Do I have something messed up with the SCSI id's?
0
bkready
Asked:
bkready
1 Solution
 
bkreadyAuthor Commented:
I found out that it doesn't need a driver and should have the exclaimation mark on it.  The scanner software provides the twain driver for the scanner.  Don't let it install the Windows/INF driver and tell it not to ask to install it again.
0

Featured Post

Sign your company up to try the MB 660 headset now

Take control and stay focused in noisy open office environments with the MB 660. By reducing background noise, you can revitalize your office and improve concentration.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now