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Outlook 2007 Sending 2 Read Receipts

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Last Modified: 2015-01-05
We have a user in our office using Outlook 2007 and his account is configured as a Pop3 account. In his client, he has Read Receipt set up to "Always Send A Response."

Now when i send him an email, immediately i get one saying Read from him, then when he opens the email, i get the same Read Receipt again.

What could cause this?
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Commented:
Just to clarify, they are both read recipts correct?
 
the reason I ask is if you have delivery and read recipts turned on you would recieve 2. One when you send and it gets to that server, and another when the user reads it.

Author

Commented:
Yes, they are both strictly read receipts.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
This appears to be the identical problem although no real solution provided....
http://www.eggheadcafe.com/conversation.aspx?messageid=31788112&threadid=31788112

So it appears that the server is sending a read receipt when the client
downloads the message and then the client is sending one when the user opens
the message.

I suppose you could create a transport rule that would drop the read receipt
after it is generated by the Exchange 2007 server.

Manager, Document Services Center
Top Expert 2004
Commented:
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