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XP Oce Drivers

Posted on 2009-07-10
7
414 Views
Last Modified: 2012-05-07
I recently updated the Oce TDS400 printer drivers on the server to support a Vista machine. I have one XP station that is getting an Explorer error when you right click > Properties of the printer, all other machines are working fine. When attempting to print anything to it, it immediately shuts off the program being used. The following message occurs in a C:\\WINDOWS\Explorer.EXE box.

Function address 0x461e8d2 caused a protection fault. (exception code 0x0000005)
Some or all property page(s) may not be displayed.

I have reinstalled the printer, drivers and restarted the print spooler to no avail.

I need this fixed ASAP, big project going out today. Thanks!!
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Question by:ConecoEng1
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7 Comments
 
LVL 25

Expert Comment

by:slam69
ID: 24825732
Have you tried deleting the printer port and recreating
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Author Comment

by:ConecoEng1
ID: 24825739
Yes. I am actually going to try this <http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm> right now.
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Author Comment

by:ConecoEng1
ID: 24825828
What should I do if it tells me the printer is in use and I cannot delete the driver?
0
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LVL 1

Expert Comment

by:EddieTuckerIV
ID: 24841574
Right click the printer in the printers and faxes menu and choose "cancel all documents" then reboot the system. After that go back to your printers and faxes menu, right click a blank spot in the window and choose "Server properties" and go to the drivers tab, then remove the printer from there. You'll also want to be sure to remove any software related to it and uninstall it from device manager (if applicable). Then try to reinstall as normal from there.
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Accepted Solution

by:
ConecoEng1 earned 0 total points
ID: 24841624
Actually all I had to do was delete the printer on the local machine, stop the print spool (also on the local machine), restart the spool, and reinstall. Worked like a charm. After trolling the net for hours I came across this site: http://www.vistaheads.com/forums/microsoft-public-windows-vista-print-fax-scan/171829-trouble-using-properties-option-when-printing.html 
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LVL 1

Expert Comment

by:EddieTuckerIV
ID: 24841662
Awesome! Glad to hear you got it!
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Author Comment

by:ConecoEng1
ID: 24841675
Me too!
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