XP Oce Drivers

I recently updated the Oce TDS400 printer drivers on the server to support a Vista machine. I have one XP station that is getting an Explorer error when you right click > Properties of the printer, all other machines are working fine. When attempting to print anything to it, it immediately shuts off the program being used. The following message occurs in a C:\\WINDOWS\Explorer.EXE box.

Function address 0x461e8d2 caused a protection fault. (exception code 0x0000005)
Some or all property page(s) may not be displayed.

I have reinstalled the printer, drivers and restarted the print spooler to no avail.

I need this fixed ASAP, big project going out today. Thanks!!
ConecoEng1Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

slam69Commented:
Have you tried deleting the printer port and recreating
0
ConecoEng1Author Commented:
Yes. I am actually going to try this <http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm> right now.
0
ConecoEng1Author Commented:
What should I do if it tells me the printer is in use and I cannot delete the driver?
0
Newly released Acronis True Image 2019

In announcing the release of the 15th Anniversary Edition of Acronis True Image 2019, the company revealed that its artificial intelligence-based anti-ransomware technology – stopped more than 200,000 ransomware attacks on 150,000 customers last year.

EddieTuckerIVCommented:
Right click the printer in the printers and faxes menu and choose "cancel all documents" then reboot the system. After that go back to your printers and faxes menu, right click a blank spot in the window and choose "Server properties" and go to the drivers tab, then remove the printer from there. You'll also want to be sure to remove any software related to it and uninstall it from device manager (if applicable). Then try to reinstall as normal from there.
0
ConecoEng1Author Commented:
Actually all I had to do was delete the printer on the local machine, stop the print spool (also on the local machine), restart the spool, and reinstall. Worked like a charm. After trolling the net for hours I came across this site: http://www.vistaheads.com/forums/microsoft-public-windows-vista-print-fax-scan/171829-trouble-using-properties-option-when-printing.html 
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
EddieTuckerIVCommented:
Awesome! Glad to hear you got it!
0
ConecoEng1Author Commented:
Me too!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Desktops

From novice to tech pro — start learning today.