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Martin RadboFlag for Sweden

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Netgear FVM318 bounce ping requst

Our Netgear router FVM318 with firmware 1.2 (seem to be the latest one) is configured to allow ping requsts on the WAN. (the box is enabled for this in the config).

But I am unable to ping the public IP from outside, and nothing appears in the security log with my IP as source adress so it does not seem to log theese attempts.

I can successfully ping the gateway configured in the router so the ping traffic seems to work all the way from me to this point, but not the last jump to the router.

Any ideas?
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Steve Jennings

How did you set up the Netgear to allow ICMP traffic? I have a FVM 328 and I can't find a setting or a rule or service that allows ICMP.

Good luck,
SteveJ
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If I remember correct the settings is at the page "Ports", at the bottom.
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Steve Jennings

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I do want to ping it, of several reasons. Anyone know how to do it?
So you have the same config option: "respond to pings on internet interface"?

Have you unchecked the option, saved the config, then gone back into the config and checked the option? No ACLs blocking the response from that particular subnet?

Good luck,
Steve
Yes, Iäve tried to check/uncheck and unfortunately there are no ACL at all blocking anything.

I think this is a bug in t he NEtgear router but I am not sure.
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Netgear ask me for serial number to check if this is one of the batches with this known problem...   So I will give it to them and wait for response.

Thanks so for. I'll get back with result
According to Netgear, this model is NOT a bad one (have checked serial number now). They suggest to put the WAN cable into a laptop or similar, configure an static IP for the WAN and similar for the laptop and trying to ping.

If the problem still exist "there must be something wrong with the router"..., otherwise with the cable connection itself or something else.

I wil give it a try as soon as possible
Finally solved the problem by selling a new firewall (Netgear also) to this customer.