Solved

Pay remote support questions

Posted on 2009-07-10
1
141 Views
Last Modified: 2013-12-05
Does anyone know if there is a service out there that you can pay and someone can remote into your server and fix issues on a Windows 2003 server network?
0
Comment
Question by:Thomas N
1 Comment
 
LVL 57

Accepted Solution

by:
Mike Kline earned 500 total points
ID: 24827393
The most well known service like that is Microsoft's PSS, good summary here
http://windowsitpro.com/article/articleid/20150/whats-microsoft-pss-and-when-should-i-call-it.html
that article is dated and I'm sure it cost more these days.
They have a tool that they can use to get remote access.  Not sure how big your issue is but they do generally fix the issues.
Thanks
Mike
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to prioritize LOGONSERVER for clients? 1 39
simple AD powershell script 8 78
Federation ID format? 3 32
Can't connect to wireless network using Radius 2 11
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
This article shows how to deploy dynamic backgrounds to computers depending on the aspect ratio of display
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now