Solved

Pay remote support questions

Posted on 2009-07-10
1
142 Views
Last Modified: 2013-12-05
Does anyone know if there is a service out there that you can pay and someone can remote into your server and fix issues on a Windows 2003 server network?
0
Comment
Question by:Thomas N
1 Comment
 
LVL 57

Accepted Solution

by:
Mike Kline earned 500 total points
ID: 24827393
The most well known service like that is Microsoft's PSS, good summary here
http://windowsitpro.com/article/articleid/20150/whats-microsoft-pss-and-when-should-i-call-it.html
that article is dated and I'm sure it cost more these days.
They have a tool that they can use to get remote access.  Not sure how big your issue is but they do generally fix the issues.
Thanks
Mike
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now