Pay remote support questions

Does anyone know if there is a service out there that you can pay and someone can remote into your server and fix issues on a Windows 2003 server network?
Thomas NSystems Analyst - Windows System AdministratorAsked:
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Mike KlineCommented:
The most well known service like that is Microsoft's PSS, good summary here
http://windowsitpro.com/article/articleid/20150/whats-microsoft-pss-and-when-should-i-call-it.html
that article is dated and I'm sure it cost more these days.
They have a tool that they can use to get remote access.  Not sure how big your issue is but they do generally fix the issues.
Thanks
Mike
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