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SBS2003 exchange connector for POP3 mailboxes stuck stopping

Posted on 2009-07-10
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Last Modified: 2013-11-29
Long story short. Had to run chkdsk /f on a D: drive of a 2 volume (C: RAID 1 (system - ok), D: RAID 5 (data - problem)

LOTS of orphaned files which I can pretty much handle from backup, but now the Connector for POP3 mailboxes service is stuck in stopping state. I tried restarting the information store, etc but it doesn't take. Also the POP3 connector that used to be there is gone now.

The rest of the exchange system is running and it looks like if I could get the POP3 connector recongifed, I could get by.
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Question by:dgrenda
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Author Comment

by:dgrenda
ID: 24828253
Ok, I got it stopped by whacking the process. But it won't start again.
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Expert Comment

by:vicoso
ID: 24828678
Try this,

Rename the C:\Program Files\Microsoft Backoffice\Connectivity\POP3 Connector\Incoming to Incoming.old

Then try to start the service.
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Author Comment

by:dgrenda
ID: 24830171
That didn't work, but thanks.

Anyone else?
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Author Comment

by:dgrenda
ID: 24830178
BEtter prhasing at this point.  How do I reinstall the POP3 connector?

Or is there an alternative to getting POP3 email downloaded into Exchange
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Expert Comment

by:vicoso
ID: 24830232
Try to re-register the event sink by double clicking the imbreg.exe file which is available in the Program Files\Windows Small business server\Networking\POP3.
To determine whether the POP3 Connector event sink has been registered successfully, run the Smtpreg.vbs Event  management Script on the Windows Small Business Server-based computer. To do this, follow these steps: a. Visit the following: http://msdn.microsoft.com/en-us/library/ms528023(EXCHG.10).aspx 
Copy the code that appears on this Web page to a file that is named Smtpreg.vbs. Save this file in the following folder: %SYSTEMDRIVE%\Inetpub\Adminscripts. Go to the command prompt and change the directory to admin scripts and enter the command "cscript smtpreg.vbs /enum > eventsinks.txt" then open the eventsinks.txt file using a notepad and in this file search for POP3. If the POP3 Connector event sink is registered the following POP3 event sink binding information appears in this file:

 Binding |
 ---------
            Event: SMTP Transport OnSubmission
               ID: {66F4180A-627E-4073-8D31-51F628AA8366}
             Name: POP3 Connector Event Sink
        SinkClass: Imbdlvres.IMBDeliveryEventSink
          Enabled: True
 SourceProperties: {
                    rule = RCPT TO=*mspop3connector.*
                    priority = 0
                   }

Also check the path of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPOP3Connector\Imagepath and ensure it points to the C:\Program Files\Windows Small business server\Networking\POP3\imbservice.exe.

Hope this helps
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Accepted Solution

by:
vicoso earned 500 total points
ID: 24830269
Also check if following registry entries are there:
HKEY_LOCAL_ AC NE\SOFTWARE\ icrosoft\SmallBusinessServer\

DataDir="C:\\Program Files\\ Microsoft Windows Small Business Server\\Networking\\POP3"
IncomingQueueDir="C:\\Program Files\\ Microsoft Windows Small Business Server\\Networking\\POP3\\Incoming Mail"
FailedQueueDir="C:\\Program Files\Microsoft Windows Small Business Server\\Networking\\POP3\Failed Mail"
MessageFailures=dword:00000003
DeliveryTimeout=dword:00002710
DownloadThreads=dword:00000001
DeleteFromServer=dword:00000001
PData=hex: (this value might be different)91,4b,f9,92,56,5c,e5,47,a1,0a,63,b1,d1,fa,27,2b

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Author Comment

by:dgrenda
ID: 24830934
Thank you very much.

There is NO SPOP3Connect\Imagepath at that location after \services  (triple checked). There is a POP3svc folder highr up but with nothing you reference in it.

The second post's stuff checka out ok.
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Author Comment

by:dgrenda
ID: 24885830
Thank you for the help
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Author Closing Comment

by:dgrenda
ID: 31602313
Thanks
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