Solved

Wireless Trouble

Posted on 2009-07-10
7
769 Views
Last Modified: 2013-11-12
Hello Everyone,

Please, I'm not being able to stablish a home wireless connection to the internet, and so I'm asking for help on that. Sorry for my strange english.

I recently purchased a new (although already used) small notebook iPlug Intelbras based on Atom and with wireless feature, which is what I was looking for in order to simultaneously connect two or more computers to thne internet, in what I was having trouble with wired connection, added to being impossible to lead a wire to one room I need to.

As I was already connecting via a wired speedtouch 510 v4 modem, I purchased a wireless Siemens Gigaset SE361 WLAN router only, pluged it to the modem and there to the notebook and made all the configs as explained in the guide and the manual, but something must be still wrong, or missing, for the thing does not work.

What happens is that the router is being able to connect to my ISP, as the browser config page for status tells it is connected to the internet and also the online led is on. Either pluged or unpluged to the ethernet inlet of the router, the notebook remains with the led and tray icon indicators of wireless connection off. The wireless connection is active, but gets nothing from the router antenna. Repairing it does not change this. But also the ipconfig commnand informed that the wireless media is disconnected. That because I was trying to stablish a home network for it could possibly be what is missing, even doubting a network is needed to connect only one machine (the notebook) to the router. This way, I don't know if the problem is with the router or the notebook settings, or what.

Thus, what I need is, while having only the notebook and the modem/router, both to set up the modem/router and then connect to them wirelessly.

I hope you can help me, so I thank you very much.

Best regards,

rcesar
0
Comment
Question by:rcesar
  • 4
  • 3
7 Comments
 
LVL 28

Expert Comment

by:jhyiesla
Comment Utility
The easiest way to start is to set up the wireless router to provide DHCP address to the laptop. If it's like most routers,it should have some default internal IP scheme like 192.168.15.0.  To start with make sure that there is no encryption on the router (no WEP, WPA, or WPA2) and that the SSID can be broadcast. This is the most insecure setup, but it's a good place to start because you have made the router as open as possible. Then go to the laptop  in the Network Connections Properties window and you should see the wireless connection.  Right-click on it and select properties.   Once in the properties window you should see a tab labeled something like wireless networks.  If you don't see this, then either the laptop has some third party software that is set to configure the wireless, or the wireless is turned off. In some systems this can be done via the BIOS and on some others, there may be a physical switch on the laptop somewhere.

Assuming that it's in the Network connections properties window, from the Wireless network tab, create a new wireless network with the same name as the SSID of the router and don't set any encryption. Once it's been saved off, the laptop should connect to the router.   If that works, then you should go back to the router and add in the highest level of encryption that the wireless on the laptop will support (WPA2 is preferred) and then set the MAC access on the router so that only your laptops wireless MAC address can access the router.  Then go to the laptop to the wireless connection you created and set up the same level of encryption that you did on the router using the same "password" (key) as you did on the router.
0
 

Author Comment

by:rcesar
Comment Utility
Hello jhyiesla, thank you very much for replying. I'm about to apply your instructions and will get back soon.  
0
 

Author Comment

by:rcesar
Comment Utility
Hi jhyiesla, sorry for delaying, but I had to try several settings, from what you suggested, in order to see when the connection works and when doesn't, to be sure how/when it gets stable (to my knowledge).

Please, while making setting changes, when is it necessary to reboot the router, or the laptop, or both?

I've got most difficulties from the security settings, but they are finally working fine, unless for a SSID broadcasting problem. In fact, I don't understand how the laptop can detect the wireless signal if its id is not broadcasted, and my laptop only finds it if broadcasted (on). However, as of course it is a security measure to be able to detect it even being not broadcasted (off), please, what may be my problem to make it work?
 
That seems to be all I need to have the whole thing working percfect.
 
Thank you very much.
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 
LVL 28

Accepted Solution

by:
jhyiesla earned 300 total points
Comment Utility
If the SSID isn't broadcast a wireless device like a laptop will not see the network, which is the reason to not broadcast the SSID.  Once the network is set up on the laptop it "knows" about the potential presence of the SSID even though it can't see it.  So if it knows that there is a wireless network named "bob" it can look for it and the router will respond even if the SSID isn't broadcast.  If the laptop didn't know that there was a network called "bob" it wouldn't see it.  Having said that, I have had some issues with a wireless computer connecting to a router where the SSID isn't broadcast. So, I have changed how I now do things and if I am using WPA2 with a strong password and I have the router limited by a MAC address list, I have started allowing the SSID to broadcast.

As far as rebooting anything, the router should tell you when you have changed a setting that needs a reboot and you shouldn't have to reboot the laptop while changing anything in this setup.
0
 

Author Comment

by:rcesar
Comment Utility
Hello jhyiesla, thank you so much for your help.

I'm now accepting the solution, although I have three more questions.

Certainly, you may judge whether they concern to the main question, or not, because they are "wired" problems. However, I understand they got wired as a consequence of getting wireless. Well, somehow added to my knee-jerk assumptions...

It happened that I saw I could turn off the wireless connection as an additional security measure, lets say, like just before going out, what I could do via the router's http setup - and turn it on again reconnecting by wire, when getting back. And I did so. But the wireless connection stopped immediately as I clicked ok, at the respective advanced settings page - and so - I couldn't log out... I concluded that was expected, so when closing the browser and powering off the laptop would be like logging out.

Nope. As I wired the laptop to the router I found out it was unable to connect the internet, what I supposed it should do. My only clue was that my laptop's local connection might also be linked to the router's IP, so I changed it to its 192.168.2.1, which was reported to be already in use. So I next changed it to 192.168.2.2, which was accepted, and even though still no internet enabled, the browser accessed the router's setup. Anyway,  when entering the setup password, it reported to wait the "other user" to log out!

So I asked my laughing pal (who dislike wireless) to have his linux machine to connect to my router, what it did easily recognizing the DHCP, getting immediate internet connection (how I'm accessing here) and through which I also retried to gain access to the router's setup, but getting the same report.

So thus...

1) Is it possible to solve this problem without having to reset the whole thing?

2) Is it advised to access the router's setup while wireless, and/or, is there a better way to turn off the router's radio signal while retaining its ethernet one?

3) Please, how can I accesses the internet through my laptop local connection, wired to the router? Before, the laptop had to dial to my ISP, but now the router is doing it by itself...

If you cannot answer these, no problem, for I can ask a new question about.

Thank you anyway - I'm loving to expect staying "wirelessed" from now on!

Regards,

rcesar
0
 
LVL 28

Expert Comment

by:jhyiesla
Comment Utility
The router should have a single IP address that is the Gateway address for both wired and wireless. For a  long time I had a wireless router, but didn't have any wireless devices and so I turned wireless off and was still able to access it via wired. Turning wireless off and on is no different than changing any other setting and should not in any way impact your ability to get to the router or to the Internet wired.  

In your network connections on the laptop check to see if your wired NIC is showing and if it's enabled.  I am suspecting that either the NIC is disabled in the BIOS (in which case it probably won't show at all) or the driver is not installed properly or has failed in some other manner (check that in device manager), or it's been disabled in Windows.  

Since your friend's laptop connects OK that proves that the router is working OK.
0
 

Author Comment

by:rcesar
Comment Utility
Very good, jhyiesla, I'll check these points.

Thanks for the extra help!

Nice to meet you,

rcesar
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now