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Can't open Google and Gmail pages (certificate error)

Posted on 2009-07-11
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Last Modified: 2013-12-08
Hello,

I can't open Google or Gmail pages on any browser. Tried IE, Firefox and Chrome. I receive a certificate error message, and when I click continue on IE I receive a 404 error, the page couldn't be found. On Chrome the screen stays white. I scanned for viruses using AVG and MalwareBytes and nothing was found. I can access any other site, except Google ones. The computer date is correct.

Any idea on what could be causing this?

Thank you!
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Question by:starusa
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6 Comments
 
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Expert Comment

by:blaaze
ID: 24830480
try disabling the certificate check for that page
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Expert Comment

by:jcimarron
ID: 24831961
starusa--I recognize Google sites should not be secure sites, but perhaps of help
http://www.zolved.com/synapse/view_content/28112/Error_message_There_is_a_problem_with_this_websites_securi
If that does not help, what is the exact error message and what steps have you taken based on any options offered to you?
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Author Comment

by:starusa
ID: 24836856
I'm sure the problem is not related to certificates. I tried synching the clock, but that didn't work as well. For Google, the search works. But when I click on any result, I am redirected to sites like MyWebSearch and others. And, sometimes it simply doesn't open Google web site, just shows a blank page. That happens for any web browser. As for Gmail, I get that certificate error first, and then the error saying the page wasn't found, the famous 404 error.

I tried scanning with update versions of Avira, AVG, Spybot. Those succeeded, removed some plagues, but that didn't chage a thing. I also tried the online scanners from Karpersky, PCCillin and Panda. Some use Java, but Java is not working. I reinstalled it but still doesn't work, though I see it initialized on the Windows bar. Andm when I try to use those online scanners with their own plugins, I don't succeed. The page is not loaded, as well as other pages containing the "security" word or antivirus related words.

When I ping google sites it seems to reach the path without strange routes.

Well, that's basically the drama.

Thank you!
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Accepted Solution

by:
jcimarron earned 500 total points
ID: 24841401
starusa--MyWebSearch is spyware.
Here is one removal procedure
http://www.pchell.com/support/mywebsearch.shtml
If that does not help, run HiJackThis.
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
If you need help interpreting the HJT log, you can post the log here, or run an analysis at
http://www.hijackthis.de/
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Author Closing Comment

by:starusa
ID: 31602420
The google.com domain was being blocked. I removed it using hijackthis with support from the hijackthis.de analyser.
Thanks!
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Expert Comment

by:jcimarron
ID: 24855597
starusa--You are most welcome!!
It would not hurt to run your antivirus and antispyware programs, just to make sure you have caught all the baddies.
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