After years of using Norton, I got tired of all the problems and switched to Zone Alarm for a couple of years. Computer Mags recommend NIS 2009 for people who no longer liked NOrton so I switched my laptop and a bunch of others. Have run trouble free for months until June.
I received identical blue screen crashes on 6/7, 6/24, 6/26, and 7/3. I used an app called WHo Crashed to determine that it was probably symevent.sys so I tried Norton Support. Since they were no help, I decided to uninstall and reinstall Norton Internet Security 2009. I had no problems for a week and today I walked in and saw another BSOD with the same Page_Fault message. I ran Who Crashed and go the same mini dump I have been getting all along (see code below). I searched for info and the only things I could find on MS KB and Symantec said the problem occurs with Servers. I am running Win XP SP3 on a laptop. I have noticed my computer seems a little slower the past month so I am worried I might be infected with some virus acting as a server? (even though I have been running NIS 2009 throughout). I did an online COnifcker test and the system passed. Oddly the time stamp of the crash was 1:23 PM but the crash occured before 8AM that day. I don't know if this matters. I ran RU Botted from Housecall during the same period and it occaisionaly said I had a bot installed but it would never remove it. I finally uninstalled RUBOTTED. Any ideas how to fix this?
On Sat 7/11/2009 1:23:51 PM your computer crashed
This was likely caused by the following module: symevent.sys
Bugcheck code: 0x10000050 (0xE871C000, 0x0, 0x89C313DE, 0x1)
file path: C:\WINDOWS\system32\drivers\symevent.sys
company: Symantec Corporation
description: Symantec Event Library