This is my 1st question ever, so I hope I'm doing it right. I read all of your questions and possible solutions regarding this subject and unfortunately, none address when a person decides to start fixing and clicking on things they know nothing about (basically I'm a dumba**) !! LOL I'm the typical chick that can't do anything mechanical or electrical, but gets a wild hair every now and then by thinking they can fix something and ended up in worse trouble than before! First Let me say, I didn't get a virus, crash, get hit by lightening or anything like that, I caused this problem myself. Apparently I clicked or unclicked something pretty major, somewhere on my computer and here's what happened....I've been wanting to make a shortcut for Pogo.com to my desktop, but everytime I tried, it wouldn't work. The icon for Pogo would be there, but dbl clicking on it didn't take me to the site, I got this error msg instead, "This file doesn't have a program associated w/ it for this action. Create an association in the folder options control panel." Sounded easy enough, but I could never figure out how. Well that did it! I was gonna figure out how to do that if it took all day! God only knows what 18 different things I clicked, unclicked, right clicked on or restored to default, but after about an hour, I managed to disable, delete or send to another dimension - - the ability to dbl click and open, EVERY SINGLE THING in the control panel, as well as the "start" menu. It was all gone! I can open 1 thing in the control panel, "Folder Option" and one thing in the start menu, "run." I can't even click on the tool bar to open stuff up! If I click on "start" and try to open settings, programs, search, help or even the HP Tour Guide, I get that dang msg! "Windows cannot access the specified device, path or file. You don't have the appropriate permissions to access them." OMG! What did I do??? I can't even go to system restore, it won't open! Here's another error I got, "Unable to open internet shortcut C:\WINDOWS\rundll32.exe. I googled all the error messages and read so much, that I'm overloading now. Is there anything I can do from "run" in the start menu? It'll open that for some weird reason. I also tried a file association fix and tried to find a way to restore my exe files, no luck. I know this is a novel, but I haven't been able to find my type of problem anywhere on the internet, so I probably went a little overboard on specifics. I'll keep them much shorter in the future. Thanks so much to anyone who can walk me thru this in baby steps? lol Thankssss again!