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Outlook 2007 crashes olmapi32.dll/rundll32.exe

Posted on 2009-07-12
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Last Modified: 2012-05-07
Ive been pulling my hair out over this one. Ive spent hours researching and trying everything i can think of to get this damn thing to work, but it seems nothing resolves it.

I cant even go to the control panel and the mail button without rundll32.exe quitting... Ive reinstalled, repaired, renamed specific files. nothing works!!!! I am almost willing to pay to get this thing working again!

Here is the error from the event viewer after opening outlook.

Faulting application rundll32.exe, version 6.0.6000.16386, time stamp 0x4549b0e1, faulting module olmapi32.dll, version 12.0.4518.1014, time stamp 0x45428191, exception code 0xc0000005, fault offset 0x00020fb4, process id 0xf04, application start time 0x01ca02d63b5b9104.

Is there even a way i can delete the profile without being in "mail" from the control panel? If i could do that then i could just start from the ground up. It worked a long time ago but i didnt want to start fresh but its been so long that i dont care anymore. System restore isnt an option, that point is long past.
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Question by:HamStab
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Accepted Solution

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Alan OBrien earned 500 total points
ID: 24833940
For a quick way to remove an Outlook 2007 or Outlook 2003 profile or two from a desktop computer running Windows XP or Windows Vista. Although you can access the email profiles through the Mail control panel application, another method to completely remove the profiles or in case for whatever reason the Mail control panel applet does startup or work properly (might hang at startup, prompt for a password, take long to timeout while loading bad information, as this seems to be happening to you). go to the following;  
Windows stores the registry settings for Outlook profiles in the following location.            
 HKCU\Software\Microsoft\Windows NT\Current Version\Windows Messaging Subsystem\Profiles\{user id}
Hope this helps.
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Author Closing Comment

by:HamStab
ID: 31602551
thank you so much!
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